Mt Baker Vapor FAQ

This blog has served our customers well, but it is also a bit outdated. For new Mt Baker Vapor users, we recommend using our Beginner’s Guide to Ordering with Mt Baker Vapor

Here is a list of our most Frequently asked questions. This list will have questions added to it over time.

Q: What is the difference between an atomizer, cartomizer, clearomizer, and a tank?

A: An atomizer is just the heating element, typically requiring insertion into a cone or cylinder shaped attachment before use (these can also be built by the user for use in RDAs and RBAs). A cartomizer is typically a cylindrical tube with a preinstalled atomizer inside surrounded by a wicking material. A clearomizer is a clear tank typically including a preinstalled, prebuilt and disposable atomizer. A tank is the opaque version of a clearomizer.

Q: What does NR (or SR) and LR stand for? What difference does it make?

A: Regarding a cartomizer, NR stands for Normal Resistance, which is also sometimes called SR for Standard Resistance, and LR stands for Low Resistance. The higher the resistance of the cartomizer, the higher the ohm rating; the higher the ohm rating the higher the voltage/wattage the atomizer can support. Ex: Having voltage/wattage turned higher then the atomizer can support, will burn it out quicker, and most likely cause a burnt taste in vapor.

Q: What does the X/XL/XXL stand for on my cartomizer?

A: X/XL/XXL indicates a larger physical dimension then what is standard, see individual product details for specific size differences. Ex: Some tanks might need a larger cartomizer to match it’s larger then normal dimension, (typically this is found on refill products matching specific tanks).

Q: What is the difference between 1 hole and 2 holes on a cartomizer?

A: The more holes allows more liquid to be absorbed by the wick quicker, also the more holes the looser the draw becomes.

Q: What is the difference between the single coil and dual coil cartomizer/atomizer?

A: The more coils found in a cartomizer/atomizer the quicker it can vaporize more liquid, dual coil cartomizers/atomizers also tend to last longer.

Q: How do I know if a drip tip will fit onto a tank?

A: Drip tip connectors are pretty universal, every drip tip sold at Mtbakervapor.com will work with any tank sold.

Q: What is battery mAh, why should I increase it?

A: mAh (milli-Amp hours) is the rating which describes how much current a battery can output over time. A higher mAh would allow for longer battery life. Some mods can support various battery types, and it will be listed on our site the different battery sizes that each mod will take.

Q: What is “threading” what does it mean to me?

A: Different electronic cigarettes have different attachments and those attachments typically will screw on, so threading is a way to describe the radius and style of the attachment connector. On our site, we only have Ego and 510 threaded devices, and make it clear on the product page which threading is on which device.

Q: What is a “blunt needle tip” used for?

A: Some tanks are too small to fit the standard bottle nipple into, the blunt needle tip has an especially small tip to fit especially small holes.

Q: What are flavors for? Can I just vape flavoring?

A: Flavors are for DIY (Do-it-yourself) products, if you try to vape straight flavoring, you will almost certainly ruin your atomizer/cartomizer and probably taste a very burnt vapor.

Q: What does PG/VG stand for? What benefits come from the different blend types?

A: PG and VG are what is used as the solvent, or base, for our e-juices. PG (Propylene Glycol) is a thinner, tasteless liquid, that increases throat hit, and allows for more flavor. VG (Vegetable Glycerin) is a thicker, sweeter liquid, that increases vapor density, has no throat hit, and allows for less flavor. Typically more PG can increase risk of flavor burn, where more VG can reduce flavor potency. Learn more about Propylene Glycol and Vegetable Glycerin.

Q: I think I am allergic to PG what can I do?

A: You can order Max VG as your base, which is the highest concentration of VG (and lowest of PG) that we are able to sell. Here is a great article to read if you think you may have a PG Sensitivity.

Q: What are Ohms(Ω):

A: Ohm (Ω) is a unit for measuring the electrical resistance in a wire. When held at a constant voltage, lower resistance coils (1.5Ω – 2.0Ω) will burn hotter and produce more vapor than standard (2.1Ω – 2.6Ω) or high resistance (2.7Ω – 3.2Ω) coils. Standard and higher resistance coils will allow you to use higher voltage devices. Your end goal should be to reach about 8 watts of power total.

Q: What is Voltage (volts)?

A: The volts (V) of your battery is the energy per unit charge, or how strongly electrons are pushed through a circuit, and is measured in volts. The volts in your battery will vary depending on whether it is being charged or discharged. A standard ego battery outputs about 3.8 V when charged, and should go no lower than 3.0 V when discharged. A variable voltage device can usually put out between 3.2 to 6 V, and also should go no lower than 3.0 V.

Q: What are Watts?

A: Watts (W) measure the final power output of your device. This is found by measuring your Voltage (V) and your Ohms (Ω) and using the following equation: V*V/Ω = W. For example, if we had a 2.0 Ω coil and we were running the device it would look like this:

(4.2V*4.2V)/2Ω = 17.64/2 = 8.82 Watts.

Most flavors taste best at around 8 Watts. This is a recommended wattage, not a mandatory setting, so please do adjust for personal preference.

Q: Why won’t my Ego battery fire?

A: There are a few things that could cause a battery to not fire:

  1. Make sure that your battery is properly turned on. For most batteries, this involves clicking the primary button 3 – 5 times in succession.
  2. Make sure that your battery is completely charged.
  3. If you’re using a variable voltage battery, make sure that you are at a high enough voltage for the coil that you are using to fire.

If these things don’t work for you, always feel free to contact our lovely customer support at: support@mtbakervapor.com

Q: What flavor is closest to a traditional cigarette?

A: The closest flavor to a traditional, or “Analog” cigarette is our East Coast Tobacco. It has a robust tobacco flavor and mildly smoky-sweet notes.

Q: What is a Variable Voltage Battery?

A: A Variable Voltage Battery is a type of battery that is designed with the ability to increase or decrease the voltage supplied to the atomizer. This allows for greater versatility, as well as a more controllable vaping experience.

Q: What it is the difference between VV vs VW?

A: VV (Variable Voltage) allows you to fine tune the voltage output on a particular battery, in order to achieve your desired vapor output on a particular coil. The correct voltage output is dependent on the ohms rating of the coil that you are using in order to produce the correct Power, or Watts. VW (Variable Wattage) allows you to adjust the wattage output on a particular battery, in order to produce a desired vapor output. The variable wattage is independent of the ohms rating of the coil, and may be adjusted to achieve desired results.

Q: Do you ship internationally?

A: We do ship anywhere internationally. The laws regarding customs are at the recipient’s own risk. There are no refunds if the item is not able to get through customs. International shipments can take up to 20 business days to reach its final destination. Once the order hits LA or New York we lose tracking on it as it is on the way to your local postal service. You will see your package after it clears customs and sometimes your local postal service will assign a new tracking number. If you have any questions about your package it best to contact your local postal service.

Q: How much is shipping and how long does it take to get my package?

A: Shipping costs depends on the weight of the package, as well as the preferred method of shipment. USPS First class is generally between $2-$4. USPS Priority is generally between $6-$15. International Shipments can very greatly. You may use the shipping calculator located in the shopping cart section to gather an accurate estimate of shipping charges.

Q: My juice tastes soapy, what can I do?

A: Soapy/sweet taste is usually attributed to either too much flavoring or not enough steep time. Its really best to try a flavor first with no extra shots before you move to adding some in. What we would recommend is giving these e-juices more steep time, we recommend a minimum of 2 weeks (4 weeks for tobacco flavors), if steeping doesn’t help then we recommend trying to dilute the amount of flavor down a bit by either adding unflavored base or more of the same juice with 0 extra shots.

Q: What is steeping? How long should I steep for?

A: Steeping is just an oxidation process that occurs between the flavoring, nicotine, and base. We recommend 2-4 weeks of steeping (minimum) for the juice to develop the flavor properly (Tobacco may require 4-6 weeks). Just set the juice out of direct sunlight, shake is once or twice a day during steep time, and you’re good to go. There’s nothing wrong with vaping right away, but you won’t get the best experience unless you steep.

Q: What are flavor shots? Do I need to add more for a bigger bottle?

A: We produce our e-juices with a set amount of “shots” or “portions” of flavoring. These are proportionate to the size of the bottle ordered, so the number of shots is scaled to bottle size. Each “shot” is an additional portion of flavoring concentrate, and each one has a noticeable impact upon the flavor of your liquid.

Q: How many flavor shots do you recommend?

A: We recommend you try the juice first without flavor shots then if you find that you want more flavor you can order more next time. Taste is very subjective but as a general rule it’s best to not go over 2 shots if your blend has more than 50% PG.  Too much flavor can actually have the adverse effect on your e-juice and diminish how much you can taste. Basically, it overloads your tastebuds. Extra flavor shots can also increase the amount of time you will have to steep your liquid.

Q: What flavors do you recommend?

A: Taste is subjective, but you can find a list of our bestselling juices on the Mt Baker Vapor website.

Q: Is my credit card information safe with MBV?

A: Your credit card information is safe with MtBakerVapor.com, there are no known attacks which are able to break the secure transaction system in place as of this point in time. Even if we were to play devil’s advocate and try to envision ways to break the system, the techniques would be so skill reliant and so incredibly difficult to execute it would be strange for someone to target MtBakerVapor.com and not something more lucrative, as the skill requirement would be similar to cracking into any number of banking websites. MtBakerVapor.com does not retain any credit card information in any way shape or form, the information is directly posted to a credit card processing company through a 128bit SSL connection which, as of this date, has the most secure record of any encoded system. Our transactions are also handled and processed on their secure servers entirely and then erased, and not logged after the transaction is processed. MtBakerVapor.com’s hosting is done by one of the largest most reputable data centers in the world running the most up-to-date security. The resources required to crack into our systems would be tremendously disproportionate compared to the possible takeaway when there are so many more companies with such larger payloads available. If you still aren’t sure what to trust, consult google.com for the latest attempts to break 128bit SSL sessions. Rest assured, your information is safe with our fully secured site. If you have any other questions or concerns, please don’t hesitate to contact us at support@mtbakervapor.com

Q: Do you accept Pay-Pal?

A: Unfortunately PayPal has banned Electronic Cigarette companies from using their services within the US, there are a few companies that use Pay-Pal but they are mislabeling the items that they are selling. We are an honest company and choose not to do this.

Q: Do your flavorings contain Diacetyl?

A: Our flavors contain absolutely no Diacetyl.

Q: Why won’t the blunt needle tip fit on my bottle?

A: The blunt needle tip will fit on the 15ml and 30ml bottles. To equip the blunt needle tip you must first remove the original blue cap and the dropper top from the bottle.

Q: How much do I have to spend to get free shipping?

A: All domestic orders over $50 before tax and after discounts is eligible for free shipping on their order.

Q: Why does my tank leak?

A: There are a few reasons that a tank could be leaking, and leakage is usually a sign of improper assembly. Make sure that none of the threads are crossed during tank assembly, and that all silicone gaskets are firmly in place. Make sure that the wick assembly is intact, and in place. Make sure that the tank is not overfilled, and that no liquid has gotten into the center cylinder. Also, please verify that the atomizer/coil has been placed correctly. If the coil is not properly in place, it may not fire, and it may cause juice to leak from the top or bottom of the tank.

Q: Why does my vapor taste burnt?

A: A burnt flavor could be attributed to the following:

  1. Too high of a voltage/wattage. If using a VV/VW battery, try dialing down the voltage/wattage until a more desirable result is achieved.
  2. If you’re not using a VV/VW battery, make sure that the resistance on the coil is high enough for the battery to output properly. A lower resistance coil will fire hotter, and may contribute to a burnt flavor.
  3. Make sure not to overdo the extra shots, particularly at higher PG blends. Extra shots will thin out the e-juice, and may contribute to a burnt flavor.
  4. The coil on the atomizer may be burnt out. Coils are a disposable portion of the e-cigarette, and have an average life of 1-2 weeks. This lifespan may be longer, or shorter, depending on vape habits. Replacing the coil should alleviate a burnt flavor.

Q: Will dark flavors harm my atomizer?

A: Darker flavors do contain sediments that may decrease coil life. A dripping atomizer will have an increased durability to these kinds of sediments.

Q: Are there any tanks that won’t be damaged by certain e liquids?

A: Tanks that are made with a glass tank instead of a plastic one will hold up to tank cracking e-juices. Here is a link to some of the glass tanks we sell on our site.

Q: Where do your packages ship from?

A: All orders are shipped from Mesa, Arizona.

Q: How do I turn an Ego battery On or Off?

A: You can turn the Ego style batteries on or off by pressing the fire button 3 – 5 times quickly.

 

James
Co-Founder of Mt Baker Vapor. Love e cigs and everything they have to offer. I have three kids and a wonderful wife. Also enjoy dirt bike riding, poker, and street bikes.

Author: James

Co-Founder of Mt Baker Vapor. Love e cigs and everything they have to offer. I have three kids and a wonderful wife. Also enjoy dirt bike riding, poker, and street bikes.

684 thoughts on “Mt Baker Vapor FAQ”

          1. what other tanks can I use with my itazte LED you have been out of the Innokin Iclear 16 dual coil clearomizer for a long time I am in need of something ASAP

          2. It’s been a while since I used that setup, but as I recall, you have to use the unit that comes with the kit. A customer service rep may have better information for you.

      1. Unfortunately, we do not. As a response to a new era of regulation and our desire to keep our product consistent while keeping customer safety a high priority, MBV has moved to an automated process to meet the demands of the Federal Government, to keep our commitment to consistency and to ensure a safe product. Unfortunately, with the move to automation in an effort to meet our goals, MBV had to eliminate the 8oz option. We are working on the bulk pricing option to reduce the cost.

          1. Thank you for being a long time customer with Mt Baker Vapor. Please know that we are listening to customer desires regarding the large bottle sizes. We have changes in pricing and options coming soon, stay tuned!

        1. Is there some where to buy the empty 236 ml bottles ? My last 2orders I have had leaking bottles in both orders even the ones sent to replace the leakers leaked

          1. We don’t offer empty bottles. We are working on bringing back this bigger size! Please email us at support@mtbakervapor.com with your order number and let them know about your leaking bottles so they can look into the batch number and fix the issue for future customers.

      1. Unfortunately, we had to discontinue them. As a response to a new era of regulation and our desire to keep our product consistent while keeping customer safety a high priority, MBV has moved to an automated process to meet the demands of the Federal Government, to keep our commitment to consistency and to ensure a safe product. Unfortunately, with the move to automation in an effort to meet our goals, MBV had to eliminate the 8oz option.

        1. Are you guys going to send out an email once you figure out this “bulk pricing” thing? I like to order in bulk as I vape quite a bit.

      1. The decision to reduce the number of options was made to ensure that all products meet our standards of quality. Pending FDA regulations also played a role but we are mainly concerned with offering a consistent product to our customers. The large bottles did not meet our quality standards. For this reason the 236ml bottles have been discontinued. We apologize for the inconvenience.

  1. Thanks. I see they’re back now. Just couldn’t find a notice anywhere of them being out of stock, and thought it might give some first-time visitors the wrong impression.

    1. At this time we do not. We are going to be purchasing a new building and opening up a retail shop there. We currently do offer free local delivery in Bellingham.

      1. Now that you are in Arizona. Do you still offer local delivery and or a retail shop? I am super excited because I have been a long time customer and I am currently in Utah where I could no longer order from you, but I am relocating to Arizona!!! 😀 so happy to have you guys back.

        1. Tomorrow! We are opening our first store in AZ tomorrow! It is in Mesa. We are excited to hear you are moving here and we would love for you to come visit us!

    1. Yes we suggest 14 – 31 days to your taste. Some juices can be done sooner and others may take longer such as the more complex tobaccos.

  2. I messed up on an order recently, after ordering decided I wanted to include needle tips, thought I was just adding them when I was actually making another duplicate order! Not made of money so I immediately tried cancelling the ” first ” order but even though it was only a matter of a few min’s it was too late. Would recommend a 5 min ” grace ” period before an order becomes FINAL where we can delete or change things.

    Appreciate the awesome shipping Dept at MBV however!!!

      1. I placed a order and noticed after I ordered my items that I used a email that was not mine by accident and now I can’t decline my order and it took my money already PLEASE HELP ME!!

      2. I have waited 3 days now for my juice that I ordered 4 days ago and I paid for 2-3 day shipping. My order status STILL says “awaiting shipment”. I have sat on the phone to you guys today for 40 minutes now with NO ANSWER. My shipping costs should either be paid by your company, or you should have my juice express mailed today-your expense because this is rediculous.

        1. I have ordered from this company and now they need verification of age so I sent them a picture of myself and my drivers license and since my drivers license are expired I am not able to order. I thought they only needed proof of my age not drivers license. I am saddened about this because I love their juice but guess i will have to find another store to order from.

  3. Edit to my post……all turned out ok, was given store credit and needed more cartos anyway and used that for ordering some of those items.

  4. Above you recommend “Steeping” for 14-31 day. What method do you recommend? I’ve seen all sorts of weird mehtods on the web.

    1. I use the method of time. I shake my juice daily and just leave it on my desk. I normal steep for about 30 days before I will vape the juice.

  5. Got plum as a freebie, it tastes incredible but after a few puffs turns burnt tasting. i’ve tried a new atomizer with no luck, any suggestions?

  6. What happened to your customer service and your hazelnut coffee juice? I had a battery problem a few months ago and no one returned my message. I began buying batteries from another vendor. Your juices were the best so I continued ordering juices from you. On 06/05/13, I ordered hazelnut coffee from you for the first time. It was the best flavor ever. On 08/03/13,I ordered two more bottles in 50 ml. When they arrived they were a different color than the original hazelnut coffee I received even though though both were dated the day before I had ordered them. They also smelled differently. I even waited over 20 days for them to steep, although I did not have to do that with the original order. Over 20 days later, still no similarity in taste or color. So I called your 877 number. I was told that I was caller nine and the wait time was two minutes. TWO HOURS AND FIVE MINUTES LATER (and over 100 repeats of Queen ‘s Under Pressure) I was disconnected.

    1. I am sorry to hear about this. Make sure and check your spam folder. I double checked with the customer service team they said they had responded to hhug@bellsouth.net about a battery issue 3 months ago and that they had sent a second e-mail in responsive to the 08/03/13 order e-mail. We also just to be safe resent the e-mails again. Please contact me if the e-mails are not showing up. I hope this helps and we can get everything resolved in a timely manner.

  7. Hi, MBV, i’ve already placed my first order, it should arrive tomorrow. I kept drooling over some of your other nic juices tho so i continued to shop the website. i was reading reviews and came across several mentions of asking for a free sample. i cant find any reference to free samples other than in customer reviews so i wondered if you could tell me about your free sample policy, if any.

    1. We do samples for domestic orders with a subtotal of $15 or higher (after coupon code and before shipping). Our samples are using random in 12 mg nic and our house blend of 80pg/20vg. If you would like to try something just note it in the comments with your preferred nic strength or blend. Let me know if you have any other questions.

      1. Do you accept gift cards? I am trying to order some flavors with s gift card and it says my billing adress does not match my credit card

      2. I just orders first time, I’d like to try Bavarian cream chocolate, the hawk one w menthol, and the candy apple at the carnival, I’d prefer these to be 50/50 on vg pg.. I just ordered, no nicotine though plz. We are planning to order much, we all just got into vaping so thank you!!

  8. Do you accept gift cards? I am trying to order some flavors with s gift card and it says my billing adress does not match my credit card

  9. So I just noticed posts about “steeping time”. Does this mean that I shouldn’t use juice I order right when I get it?

  10. Hi, I’m kinda new to vaping, and I love it! I have a few questions. I use an itaste Leo pro and I have the c16 tanks. I wanted to get a tank without wicks, as I get a wick taste with the clearomizer quite often. What would you recommend? Also if any one would like to try this with me, I’m about to create a s’more flavor by using graham cracker, toasted marshmallow, and cookies and cream. YUM but haven’t tried it yet. Also finding out how yummy root beer is (tank cracker, but haven’t gotten a broken c16 yet) I was going to add French vanilla and vanilla ice cream to make a root beer float!!!! Mmmmm

    1. Awesome ideas, Jarod! Those two flavors sound awesome. Have you seen our Build Your Own option? With your C16, before you vape out of them, fill them up and essentially take a pull from the tank without pressing the button on your battery. This will pull this juice further into the wick and that awful taste should go away. However if you are looking for a good tank upgrade, take at look a this: http://www.mtbakervapor.com/accessories/aspire-nautilus-tank-system/

  11. I have been vaping for over a year and still learning more everyday, so thank you for all this information. Question and I hope it’s not offensive. I love Napalm. I know where I can get it, but I’m building a large order on my app with you. Is there any juice you would recommend for me? Thanks!

  12. I was a menthol smoker and am drawn to the heavier, cinnamon type flavors, but if there were a strong tasting flavor such as a whipped cream/fruit combination, I’d try that. Starting out with Fire & Ice kind of set me up for not getting the strong taste I hope to get when trying flavors. Everything seems to be quite dull after that.

  13. Hello! This is kind of off topic but I need some advice from an established
    blog. Is it very hard to set up your own blog? I’m not very techincal but I can figure things out pretty fast.

    I’m thinking about setting up my own but I’m not sure where to begin. Do you have any ideas or suggestions?
    Thanks

    1. No not a problem, we are always happy to help out a MBV customer! Getting started is fairly easy, but the tough part is when you need to start establishing yourself, getting people to read your blog. Word of advice, have multiple social media sites and forums are always a great way to direct people back to your blog. The more that know about the b;og the higher chance you have of them going to check it out. 😉 What is your blog going to be about?

  14. Hey i plan to place ky first order with MBV as an early birthday gift gonna grab a few flavours and some atomizers i use an mvp v2 with protank 2 any ideas what ohms i should get mine is currently 2.5 i was thinking maybe 1.8 also is the free liquid on orders over 15 dollars does that apply to the uk aswell hope it does

    1. Congratulations on your first order! 😀 The lower the ohms, the stronger the flavor presentation and more vapor production. The only downfall is that you run the chance of running your battery low a bit faster. It is a balancing act!

  15. I just purchased and received my very first diy order from you (quickly delivered I might add.. Thank you very much xoxo) I received Vanishing oatmeal 12 MG 50/50 ejuce as my free liquid… I love it.. Tasted fantastic straight from receipt! Steeping now for the full effect.. Question? Do I need to steep my flavorings before the mixing or they will just steep together once mixed.. Also will these flavors (diy) steep alone anyway prior to mixing? I couldn’t find any information on this

    1. Since we make your e-juice fresh to order, we recommend that you allow it to steep 2-3 weeks for it to develop it’s full flavor. You’ll find that time period changes depending on what flavors you order though.

  16. Regarding Order #2409390
    Hello, I’ve been tracking the package and apparently the address was incomplete and they’re having trouble delivering.
    I have amended the address on my account, but was instructed to contact the sender with an address update before it could be changed. I used EXACTLY the same address last time and my order arrived in record time…not sure where something went wrong..
    UPS tracking record seems to state that the address has been changed / corrected.
    I would love some conformation on this because it doesn’t show what it has been changed to.
    My account name is Tristen Pritchard.
    I have updated and simplified the address a little bit in my account.
    Hope to hear from you soon.

    Kind regards,

    Tristen

    1. Tristen,
      I am sorry for the inconvenience. The customer service sees the address was changed/corrected. We suggest calling them and making sure. We do not have anything on our end to check this our. I hope they fixed their problem and hope it gets delivered quickly to you.

  17. I ordered an ejuice I don’t like. I just don’t like the flavor at all. Is it hard to change it out for another?

  18. I purchased some spearmint and wintergreen and was wondering if there is a way to cut down the flavor a bit without cuting down on the nicotine amount.
    Thanks,
    Terry s.

  19. my name is maryiam chiasson and I placed a order yesterday and I did not receive a order number please sent me my order number

  20. when i try to post my address i get this massage : Unfortunately one or more items in your cart can’t be shipped to your location. Please choose a different delivery address.
    my address in Saudi arabia. whats wrong with that?

    1. Unfortunately, we cannot ship to Saudi Arabia at this time. Customs will not allow the package to go through.

  21. Regarding order: 2433481
    I just got this order and something is wrong. What I wanted (like all my previous orders) was the French Vanilla, 3 mg, 20PG/80VG, this time with an extra shot – 2 large bottles.

    What I got was 2 large bottles that is a clear liquid (not the normal light brown color of French Vanilla), tastes horrid, and says it is 0 mg nicotine.
    Can this be fixed?

  22. Hi been ordering 236 ml for a long time and just found your loyalty program. I looked under my account and click on loyalty and nothing comes up. Hoe do i join?

  23. Hello,

    I trying to go down in my nicotine levels and was wondering if you can do a 1.5mg?
    I love the flavours at Mt Baker but the ones I’ve looked at and like only come down to 3mg.

    1. Our house juices only go down to 1.5. What you can do is order a 0 nic and a 3 nic and mix them and that will be a 1.5 or our GWAR Max VG comes in 1.5.

      1. I live in Utah. I just found out that some ridiculous law was passed that prevents you guys from shipping to me. I have been a very happy customer for a long time, is there any way that we can work something out?

        1. Amen, I’m in the EXACT SAME SITUATION! Local shops around town have done what they have had to do in order to comply with Utah’s strict labels laws. Why Can’t MBV do the same? Please?!?! I’m craving my Vanilla Ice Cream eJuice!

          1. Hi Jordan,

            The difference between us and the local shops is the local shops can look at your drivers license and you’re good. However there is no real way to check the verification online. The system has it’s bugs and we are working hard to get them addressed. We appreciate your patience and look forward to serving you.

  24. Something missing from the FAQ: If you are having trouble reordering a previously ordered juice (due to a gift wrapping option that is no longer available), try creating a new account with a new email address and creating a new order. They are unable to resolve issues with existing accounts in my experience, but going forward, this should allow you to reorder your favorite juices.

  25. I am really disappointed to find out that one of my favorite flavors is gone, Jamaican rum ….. So sad 😲😳😖😫😵. Hopefully I can recreate it somehow in the build your own e juice?

    1. I am sorry we discontinued it 🙁 You can try to recreate it. Unfortunately, I am unable to give the recipe to it though 🙁

    2. Agreed, it’s literally the only liquid i vape, no other flavours do it for me,and no other seller has a similar flavour in the large bottle sizes mt baker had. i have no idea what do do now

      1. I feel your pain! They are out of stock on my everyday flavor – Banana’s Foster – and I’m almost completely out of it. It’s the only flavor I use and I’ve tried dozens! I’m close to panicking here…. :(. I’m going to try to make something similar too. I hope it worked out for you

  26. I am trying to order some juice, but it says that one or more of the items in my cart cannot be delivered to my address, and that I need to choose a different delivery address. I’ve ordered vape juice many times from this site and I’ve never had any problems. What gives?

  27. I am deployed, so I’m using prepaid cards to purchase. Am I able to use more than one card to make a purchase?

  28. I have not been getting an email confirmation on my order placement OR my shipping confirmation for several months now. I know you have my email because I DO get your monthly newsletter. What aren’t you sending order and shipping emails anymore? This alone will drive me to another vendor. Please advise. Thank you.

  29. Hi,
    Apparently Australia allows a 3 month supply to be ordered but I cant find any information as to how much that would be. Could you offer any suggestion on how much i should order so that I can save on shipping costs by ordering as much as I can each time.

    1. I would love to offer a word of advice but I don’t know how much you vape! I would think about how much you could vape in a week and total all of that up. Good luck!

  30. Hey I have ordered form you guys a couple times and been very satisfied but I’m trying to order some Wonderworm but it says it can’t be shipped to my address

  31. Hi,

    What size bottle does the needle tip fit onto? I’m ordering the 235ml bottle and want to make sure it fits on that.

  32. This is my recent experience with a local B&M, “Liquid Chicken” of Kingman Az.
    On 6/6/16 I purchased two bottles of juice, “Orange Dream Bar & Pineapple/Peach” and knowing your product line and following a lengthy discussion with the clerk I was lead to believe these juices were bulk purchases from MBV then rebottled for sale. Nowhere on the label is MBV referenced. My expectations were very high as all of my experiences have been with your company. The level of excitement was soon diminished when I dripped into my RDA and was totally disappointed, .50 kanthal coil builds using 20/80 pg/vg juices. I understand there could be several reasons for this however my concern is simply if this is a B&M ruze to sell crap e-juice you may want to be aware. Perhaps the mixoligist should hone his skill a bit. Anyway I know what good juice should taste like and this is NOT it. On a good note keep up the awesome job at MBV, I have never tasted a bad juice from your company and my experiences have always been nothing but top notch.

    Thank you four time – Dave B.

    1. Sometimes, our customers do rebottle our liquid. They have that option. There are many factors to why this could have happened such as they did not shake the bottle enough, it was older (we do not know how long they keep it on their shelf), or they could have tweaked it. I am sorry for this. If you order straight from us, you can get free shipping to Az, and it is usually only a day or two away. It gets their quickly. We will keep up the good work and make sure everything we send to you, meets or exceeds your expectations 🙂

  33. I have been buying juice off of you now for a few months. I just saw that I have loyalty points but can not use them. How do I go about using them and what can you use them on?

  34. Trying to place an order for juice to be shipped to California. When I try to check out it error and says that one or more items cannot be shipped to my location. Ideas???

  35. I never received my 30 bonus points for subscribing to the newsletter or the 30 bonus points for my initial sign up to the loyalty program. can you please add these points to my account? Thanks.

  36. I made an order a few days ago and I received it today but it didn’t have the free bottle of e-juice with it… Other than that everyone was great!

    1. I am sorry for this 🙁 You can call our customer service at 1(877)565-8273 and see if they can do anything for you. Sometimes they can work their magic!

  37. I purchased a e – juice couple of weeks ago, and the taste is good but a little sweet. But the biggest problem that I have is that it is too harsh and burns my throat. Is there anyway that I can cut it down so won’t be so harsh. The e – juice that I have is Root Beer at 65 pg / 35 vg, with 2 extra shots

  38. Hello i recently ordered some juice and the tracking is telling me its undeliverable as addressed. I dont know what i’m supposed to do now.

  39. What’s up with not shiping to CA. You guys are the only place I’ve been getting my juice from for almost three years and now I can’t order? You guys have the best juice at the rock bottom best prices and now I don’t know what I’m gonna do….

    1. New regulations from California were voted in on June 9th. We are working hard to become compliant to these regulations and apologize for any inconvenience this has caused.

  40. Thanks for the great product and fast shipping. We love both of the innokin t22’s. Only problem was I ordered 2 blue t22’s an got 2 black. Lol
    Guys need to check labelling better in shipping. Don’t want to be without my vaporizer , sucking it up. Thanks

  41. Do you have an estimated timeline on when you will be able to ship to us folks in CA again? I’m almost out of juice! I just need to know if you estimate you will be selling to CA again soon, or if I need to make other arrangements until you can ship again.

  42. Does e-juice expire? I usually buy two flavors at the 30ml size to mix but I’m thinking of getting two in the 263 size which will take me 9 months to a year to use. Will they last that long or do they break down over time?

    1. E liquid has an approximate shelf life of one year, depending on your storage methods. If you keep a 236 mL bottle in a cool, dry, clean area, the e liquid will be fine to vape within that time range.

    1. Unfortunately, it will not 🙁 We apologize for this but with the new FDA Regulations, we are only able to have so many flavors on the site. It does not state how many we are allowed to have, just that we have to get them tested and it costs a lot of money.

    1. We are close to being able to ship to California. We are just working out kinks in the program and then it should be good. We will update you when we have any new information.

  43. Hey guys, I never got a confirmation email with my order. How should I go about making sure my juice comes in? Thanks

  44. Mt. Baker is our go to for all of our e-juice needs and we have tried them all, both local and via the internet. I was a little sad when I opened up my order today (order #Order #2488042) and our freebie bottle wasn’t there. It was on the order form, but no bottle. This is how I decide what I am going to try next time. Don’t worry about sending one out, however, in the future you may want to make sure you include the freebie bottle in the actual order so we get to try new flavors. We love Mt. Baker and are so pleased with the quality and care that goes into each and every order. Also your fast and free shipping gets an A+ in my book!

    Thanks for doing what you do!! We love you!

    Sincerely,
    Claudia and Mike Suter

    1. We are sorry for not including the freebie 🙁 There should be one in every order. If you want to call our customer service, they can definitely get this taken care of for you. Their number is 1(877)5658273.

      1. No need Josh, I just wanted to let you know since you have never forgotten a bottle in our 9 orders, unless we didn’t include it in our order. Thanks for being amazing!!

  45. My batteries are dying within an hour, they use to last 24 hours, what am I doing wrong? I have an Aspire Atlantis.

  46. I just looked to try and re order the float on and root beer flavors but I get a message saying these flavors ar pe no longer being sold? Why????? What happened???

  47. Hi,
    Ordered American Tobacco and USA Menthol for myself and my husband. We have been ordering from VX brandz for over a year and have been very happy with them but thought we would try something new. #1) These bottles are not sealed and that is a little shady #2) The juices are horrible, we just figured we’d order the same flavor and that it would taste relatively similar–not so–neither one of us can even tolerate either flavor; not even when we tried mixing with our VX juice #3) I tried to call customer service and after sitting on hold for 12 minutes, the recording told me “customer service is unable to take your call at this time, good-bye” #4) I read your return policy, and apparently e-juices are non-refundable because of hygienic reasons–well of course they aren’t, after all, you send them unsealed!!!!!! I have never had a problem returning e-juice to VX, because their e-juice is in a sealed bottle and boxed. Unsealed bottles wrapped in bubble wrap is very concerning, and as a consumer, not safe. #5) Very unhappy 1st time customer, and since this is apparently the only way of contacting you, I would like to return the 8 remaining unopened by me, 30ml bottles of e-juice, as you sent them to me-unsealed, wrapped in bubble wrap, for at least a partial refund.

    1. I am sorry to hear that you had an unsatisfactory experience with us! We do recommend that you allow your juice to steep for 2-4 weeks so the flavor has a proper amount of time to develop. We do not take returns on e juice because we are not going to resell it once it gets to us. I suggest calling in to customer service again where they would be more than happy to get this situation take care of for you!

  48. hello yes this is the third time i have tried to get a response from you please respond . i want to know i am going to take a piss test for a job i really want the job . i want to know if your east coast flavor will make me not pass the test . please respond .

  49. I made an order with MBV 6/20/16, haven’t received a tracking number. First time this has happened, I paid over $70 for shipping, I expect a tracking number. Not happy camper at this point.

  50. I ordered a new setup on the 22nd from you guys. My order shows shipped and on usps.Com tracking shows it was to be delivered today the 25th but last scan was the 23rd showing it was received at 8:43 pm in Pheonix, Az. No updates since then. I called usps and was told the tracking number I have doesn’t exist yet it does online. I emailed them and direct messaged their customer service twitter account both without a response. Are you able to get in contact with the local facility there to find out where my package is? I paid over 60.00 for this order and this is the second time that facility is having issues. I know it’s not you guy’s fault but I don’t know who else to contact. Any help would be appreciated.

    1. I am sorry this has happened 🙁 You can give our customer service a call at 1(877)5658273 and they can see what they can do for you.

  51. Hey so im from California and i am buying juice, i wasn’t able to find the age verification on the homepage so i figured that it would be on the checkout page, so i continued with the purchase and as i got to the point where the age verification check box should be it wasn’t there, so i thought it would show up before it let me pay but the order processed and my order is marked as manual authentication, and i cant find where to do that at. Any help would be greatly appreciated, also sorry for the terrible format of this lol

    1. We are having a hiccup in the system and we are trying to fix it. There are a few customers who this happening to. Do not fear though, we are on it and trying to fix it.

  52. I did the age verification and still got marked for manual verification. Been a customer for years, this is really annoying.

    1. Manual Verification means we have to give you a call. The law states we have to call between 5-9 at night. That is all it means. Once we verify, the order will be placed in the queue to get mixed. I do apologize for this and agree it is quite annoying.

  53. I had an issue with a previous order from a few days ago (it was marked as “disputed”) and eventually got it cancelled and placed a re-order today. Currently it says “Manual Verification Required”. Is this manual verification process calling going to be required for every order now? If so that’s going to be a deal breaker for me. It’s a shame it’s come to this point with the Govt sticking their noses in things. And what happens if one is not able to accept a call during those hours?

  54. When I finally get the items in the cart and hit checkout, it says there are no items in my cart.
    I cannot place my order if the cart will not hold my items.
    Is there a way you all can fix this website?

    Thank You,
    Rita

  55. just got a order of ejuice large bottle not full and i may be wrong but there is a seal on bottles not on this one dont know if i should use or not?

  56. Hey Baker crew,

    I was wondering if you guys are aware of the new laws that just went into effect for Indiana? They’re pretty draconian. I have a couple of questions, but I would rather ask them through email if possible.

  57. Sorry to see there no way around submitting a photo ID when placing an order now. I am not submitting a photo ID, I stopped trusting any sites for such personal information. I will go elsewhere from now on to buy e-cig stuff, I really enjoyed your business until now.

    1. I am sorry to hear this and wish we did not have to lose you. We understand trying to protect yourself. As long as you stay vaping and do not switch back to cigarettes, we will be happy. Maybe one day you will be able to come back to us.

    1. Unfortunately, it is. We had to cut some flavors due to the new FDA regulations. I do apologize for this and I know I am going to miss Float On.

  58. Did you guys pull Ecto Cooler? Last time I ordered it was 4/26 but now I can’t find it anywhere, even clicking on past orders pulls up a dead link. Say it isn’t so!

    1. Unfortunately, I cannot say that it isn’t so. We did discontinue Ecto Cooler 🙁 I do apologize for this.

      1. Why!? That was my absolute favorite, coils would last forever.

        Worried about copyright with the new movie? What other flavors are comparable? I often find quite a bit of variation even within the same number on the shade scale…

        Totally bummed out…

        1. Ecto Cooler was cut due to the FDA. We had to cut a lot of the flavors we offered because we cannot afford to get everything test. They want at least $300,000 per SKU and that is at the minimum. So each flavor would cost us over 14 million dollars at the minimum. We really wish we did not have to cut these flavors. Ecto Cooler is amazing and I miss it also. We do not have a comparable flavor yet but we will have one when the Photonics line releases.

          1. Ahh, I thought we still had more time before you had to comply with that B.S.

            There has got to be some loophole… What if you just sold plain PG/VG in the various ratios and strengths, and then the flavoring was sold as separate item, errm.. ‘aromatic oils’ (label “NOT for use in cigarettes”)

            Might have to split into two companies or something, but seems like that way you could just pay to register the various ratios/strengths of plain juice while keeping all the flavors.

            There’s gotta be a way!

            (psssttt… can I get an ecto cooler recipe?)

  59. Trying to checkout and repeatedly getting “error on the page” message and it wont allow me to click continue after I agree to terms.

    1. I am sorry this is happening. I would call our customer service at 1(877)5658273 and let them know what is going on.

  60. Hi,

    I’ve been ordering from you guys for a year or two now, and each and every time I log on to place a new order I go to my completed orders and attempt to check the box next to what I previously ordered to use the reorder feature. Every time I do this I get a message that says: “This product cannot be reordered because the gift wrapping option you selected last time is no longer available.” This is very strange because I have never ordered anything with a gift wrapping option.

    Any ideas on how I can fix this? The reorder option would be very convenient if I could get it to work.

    1. Thank you Mark for letting us know. We are looking into this right away. This is actually the first time we have heard of this.

  61. I recently ordered some Hawk Sauce (couple of weeks ago, you can look up my email address to see the order I’m sure). I usually let my e-juice “steep” for a couple of weeks before using it, although I did notice that this shipment of Hawk Sauce was very dark, it looked like Thug Juice after it had steeped for awhile. I thought maybe a formula had changed and didn’t really pay it any mind. However today when I put some in my tank it was absolutely horrible. It almost had a burned wood taste to it. So I am now without any Hawk Sauce (I mix it with Extreme Ice for my vaping needs) and am wanting to place another order ASAP to replace the batch that is bad, but had a couple of quick questions. Has something changed with Hawk Sauce? All my previous orders it has a very light color, as I mentioned earlier this was darker than Thug Juice. If a formula or recipe, or whatever as changed, I don’t want to place another order for it and get the same dark awful tasting juice I got last time. I have NEVER been disappointed in any of the juices I have received from your company so this was a shock, and before I place another order, I just want to make sure nothing has changed. I even looked up the color scale of Hawk Sauce and it is supposed to be a light color (like it always has been, except this one time). If this was just a one time bad batch then I will place my order immediately, but if something has changed in it then I don’t want to repeat the order and have more unusable juice. Thanks and again, I have NEVER had any issues with anything before. you guys rock!

    1. No changes have been made to the Hawk Sauce we all know and love. If you’re saying that it looks a lot darker than it usually does, it’s possible there was a mixing error. Please contact us at support@mtbakervapor.com or call us 1-877-565-8273 so we can get this settled for you!

  62. I just received an order from MBV today and one of the 5 bottles of Gwa ry4 arrived all cracked and a lot of the liquid had already leaked from the bottle. When I tried to remove the sealed covering from the bottle, chunks of the glass fell into my sink. There were 2 bottles with a freebie in the bubble pack and the other bottle was fine. So I ended up not being able to save any of the bottle. I am so disappointed. Alicia

    1. Alicia, I am sorry this has happened. If you give us a call at 18775658273, our customer service team will most likely be able to help you out.

  63. I really hope you guys are not going to discontinue the Banana’s Foster! It’s “out of stock” right now. :(. After trying dozens of flavors when I first began vaping, I came across this flavor from you guys and I’ve been buying it regularly ever since. I love Mt Baker Vapors in general, always impressed with delivery speed, quality of flavors and price. I have quit smoking using vapes and finally got my boyfriend to try it. After he tried many local vendors’ flavors I got him Root Beer from you guys and it hooked him! He quit smoking! He got 2 more orders (about 3 weeks) and then you guys discontinued it. 🙁 I was afraid he was going to go back to smoking. Luckily, he likes your Juicy Cube now. Anyway, I love Banana’s Foster and hope you get more soon and don’t discontinue it! Thanks!

    1. Out of Stock is not a discontinued flavor 🙂 No need to fear, it will be back in stock as soon as we get the flavoring in!

  64. I know this is a dumb question but, how long does it take to get the points for commenting on the blog?

      1. Thank you. I was worried because i either ordered or received the wrong ones. But I’m glad they will work. I just moved up from a MVP Pro to the top tank mini. I love it so far.

  65. I’ve been trying to order juice for a day and a half now. Every time I get to checkout, an error message pops up. Are you experiencing site problems? I’ve tried ordering from different devices as well.

    1. I am sorry for this. I have been told the age verification process works best in Chrome. We do have a few glitches that we have been working out lately, and we hope for it to all be smooth soon.

  66. There is no were on my order form are dose it ask if I want to redeem my loyalty points I have 285 points and I want to use my 250 on my order how do I do that there is no were on the order form that asks if I wanna use them are any were at all to cash them in this is my first time redeeming can you please help thanks 👍😌

  67. Hi I placed an order on the 7th jul 2016 and its now the 14th jul, I live in Australia and my order number is #2532646. Can you please let me know where it is or if it has been sent back. Thanks

  68. I Was Wondering What Happened To The Black Clove E-Juice. It’s By Far My Favorite That I’ve Tried From You’re Site. I Bought Me 236ML Bottle And Am Almost Out. I’d Like To Get More But Cannot Seem To Find It On The Website. If You No Longer Carry It, Is It Possible For Me To Get The Recipe? Do You Know Of A Similar Brand That Taste’s The Same? I Will Be Heart Broken If It Is No More.

  69. I Was Wondering What Happened To The Black Clove E-Juice. It’s By Far My Favorite That I’ve Tried From You’re Site. I Bought Me 236ML Bottle And Am Almost Out. I’d Like To Get More But Cannot Seem To Find It On The Website. If You No Longer Carry It, Is It Possible For Me To Get The Recipe? Do You Know Of A Similar Brand That Taste’s The Same? I Will Be Heart Broken If It Is No More.

  70. After fighting the new ‘Age Verification’ process for a couple hours now I will no longer be using Mt. Baker as my juice supplier. Apparently you can’t even order over the phone without this. I have been a customer for 2 years and they lost me.

    1. Our sincere apologies for the inconvenience. The age verification system is not perfect, but it is something we must do to comply with the law. We are working day and night to get the system working properly. We hop that you reconsider your decision, but as long as you are vaping and not smoking we are happy.

  71. Hi. I really enjoy your menthol and strawberry liquid but my favorite is Swedish Fish. I don’t think you carry it but just a suggestion for the future. Do you carry any flavor like Swedish Fish? Thanks.
    Rob

        1. Hi Robert,

          We recently put a hold on 5 & 10 packs as we depleted our stock. We are currently working hard to restock. Thank you for your patience. We apologize for any inconvenience.

  72. Every time I’ve ordered from your team, the shipment has been lightning fast!

    Just wondering, any idea why this time I ordered on Saturday morning, but it still says my order is “Awaiting Shipment” on Tuesday?

  73. Please tell me you will be going back to the 236ml bottles soon as there is no way to request extra shots on the 10 pack of 30ml bottles on the website as it currently is.

    1. We had to take away flavor shots. The reason behind it is it will cost 300k-1m dollars to have each flavor/nic str/mix ratio/flavor shot tested and approved by the FDA. It costs too much to do it, unfortunately.

  74. I order the peanut butter vape all the time and noticed it said almost gone on the photo….please please please tell me it is not discontinued.

  75. I have been a faithful customer for some time, and I always order Afternoon delight unless it is out of stock, in which case, I order freckled lemonade. That’s all I want. I know what I like, so I don’t want some random nicotine free flavor sample. A recent sample came with 3-mg….I order 12-mg… 3-mg is as useless to me as 0-mg. With every order, I clearly state in the comments, that I do NOT want a free sample, yet I keep getting them.
    If I want to try something new…..I will order something new.
    They are going straight to the garbage. You are wasting juice, bottles, and money. Get your people to start READING the order instructions/comment section of the orders. Please and thanks.

    1. We apologize for the inconvenience. Our warehouse does their best to make sure we follow all customer comments to the letter, but every once in a while a mistake does slip through. We will be sure to pass along the feedback.

  76. Love your company! I placed an order on 7/23/2016 order number 2561360. I have checked my order status and it states “awaiting shipping” Could you please tell me what the problem is? Thanks! Teresa Hatch

    1. Hello Teresa,
      I have just checked in our warehouse for your order. The order was placed in invalid and is made, we are just waiting for the computer system to recognize this. It should ship out today or tomorrow.

  77. Why have you double the price of airmail to New Zealand? Order #2562569 last two orders were $13.50 now you are charging $22.00 this is not good. Also why is the above order still not dispatched?

  78. I ordered a Protank 3 to replace my trusty & faithful Protank 2 and also 2x 5 packs of 1.0 ohm replacement coils, the protank 3 is worse the the 2 for leaking/gurgling I’m so annoyed with it it’s almost going in the bin, the 1.0 ohm coils don’t seal at all so instant e juice to the mouth and the 2 1.8 coils that come with the protank 3 seal better but eventually leak liquid and I mean with a couple hours, so sick of it I’ve gone back to my protank 2! the 1.8 and the 1.0 coils appear to be different diameters too.

    1. BYOJ and DIY products will be leaving us. We are also not going to sell 236 mLs. We did make a bundle of 30 mLs at a discounted rate.

    1. With pre-steeped juice, you will not need them. The flavors will be strong and taste great! Also, it would cost a lot to get them approved by the FDA. If we left flavor shots in them, it would cost us millions upon millions to get them tested.

  79. I Wanted To Order The Cotton Candy In 3MG In A 15Ml Bottle But I Wanted To Add A Extra Flavor Shot And There Is No Option To Add Extra Flavor Shots

    1. Cotton Candy is in our new Blue Label bottles that are pre-steeped. We do not offer the extra flavor shots in these but from what I have been told by current customers who orders 4 extra shots, the new pre-steeped taste just as good as those did.

      1. Okay Thank-You I Was Asking Because A Lot Of People Who Wrote Comments About Their Juices Said Without Flavor Shots There’s Not Much Flavor And It Wasn’t Only On The Cotton Candy I Read A Lot Of Comments On Different Juices So That’s Why I Was Asking. I Ordered $55 Worth Of E-Liquid And Could Only Get A Couple With Extra Flavor Shots. If I Bought Just The Electronic Cigarette Flavoring And Added It To My Juices Would That Be The Same As Added Extra Flavor Shots??????? I Have A Couple/Few More Questions.
        What’s The Unflavored E-Juice (Nicotine) Like? Is It Real Good Quality Unflavored E-Juice (Nicotine) Or Good Unflavored E-Juice (Nicotine) Or Average??????? I Know Your Working For The Company But Please Don’t Say It’s Real Good Quality And Then It’s Not. I Know A Lot Of Companies Reply Back Saying Their Unflavored E-Juice (Nicotine) Is Real Good Quality And Come To Find Out It’s Not By Researching It Everyone Is saying It Wasn’t. I Haven’t Really Seen Anything Online About Mt Baker Vapor Unflavored E-Juice (Nicotine) So That’s Why I Was Asking Your Opinion And Have You Personally Ever Tried The Unflavored E-Juice (Nicotine) ??????? If So What Was Your Preference On The Nicotine Strength And Blend ??????? I Know A Lot Of People Say Get The Highest MG The Company Has Because It Will Last Longer And You Will Use Less Because It’s A Higher Mg. Is There A Different Taste In The Higher MG Then The Lowest MG Even Though It Says Unflavored. I’ve Heard Some People On Youtube Say Some Companies Unflavored E-Juice (Nicotine) Had A Nasty Taste Not Talking About Mt Baker Vapor’s Other Companies. Does The PG Have A Sweeter Taste In The Unflavored E-Juice (Nicotine) Then The VG One ???????

        Is It Normal For The Delivery To Be 5 Days Because Everyone Said Extremly Fast Shipping And Everyone Got Theirs Within 2 DAYS And I Was Really Excited To Get It That Fast.My Order Got Shipped Out On 07/30/2016 And It’s Saying It Won’t Be Delivered Until 08/04/2016??????? People From New York, Michigan, Florida, Maine, Virginia And I’m In Kentucky And There’s States Further Away From Me Getting Theirs In 2 DAYS And OURS IS TAKING 5 DAYS 😪 I’ve Seen Everyone Talk About How Fast Their Shipment Got To Them And Couldn’t Believe It Was That Fast And That’s One Main Reason We Ordered From Mt Baker Vapor Besides Good Juice Reviews!!!!!!!

        Thank-You All For Helping Me With My Questions I Really Do Appreciate You Answering Them And Then You All Reply Back So Fast. Sorry I Was Asking So Many Questions In This One I Just Wanted To Get Them All Out At Once So I Didn’t Have To Keep Asking Questions After You Reply To One And Then Have To Keep Replying After Replying To Them.

        THANK-YOU AGAIN

        1. If you buy flavoring and add it to your e liquid, then yes it would be the same. The majority of the people I speak with says the flavor is just as good as if they had flavor shots.
          The Unflavored e liquid that we sell is the same as the one we use to make our flavored juices. It is great quality but you have to remember that what I taste and what you taste can and will be different. I might not be able to pick up subtle hints whereas you can.
          The high MG of nicotine will draw out more flavor. I honestly do not know why that happens but it does.
          I do not suggest getting the highest level nicotine unless you are used to it. You can get sick super easy from doing this because you are not used to that amount of nicotine.
          USPS tracking will say 5 days. That is the longest it will take them. It can show up earlier.

          We are always here to help with any questions you have. Let us know if we can answer any more for you 🙂

  80. Was just wondering if and when you may start to carry the CLOCC coils for the Kanger Cupti. They are turning out to be a pain to find, just about everyone who actually stocks them is either sold out or showing unavailable. I have found them on eBay but don’t like dealing with the shadiness that can come with eBay.
    Thanks

    1. As of right now, we do not sell the Cupti so we did not order any of the coils. I will pass this along and see if we can get a sample of the Cupti and try it out. I was looking it up online right now and it seems really cool.

  81. Hi, I just placed an order but when looking it over, I realized I made a mistake! Is there a way I can change it before you guys get it ready for me? I meant to select 20PG/80VG but selected something different instead. Your help is appreciated!

  82. I just noticed that your Blood Orange juice is out of stock. How long typically until that flavor returns? It is my go to flavor. Thanks.

  83. Good afternnon.

    I recently purchased a “build your own” 236 ml bottle with 24mg nicotine mixed at max vg . In the past I have ordered 236ml bottles with 18mg nicotine mixed at 50/50. I realize that I need to let these bottles steep for a good while for flavor, esspecialy being max VG.
    I have noticed that the nicotine hit seems diminished, almost like the bottle was blended with 12mg.

    Does the steeping process have an effect on the nicotine?
    Does the max VG have an effect on the nicotine?
    Does the steeping process alter the color of the juice?

    Thanks,
    Marc

    1. As long as the nozzle are closed, the nicotine should not be affected. It will become more smooth after it is steeped. The Max VG does not change the nicotine and steeping does alter the color of the juice. It should turn darker.

  84. I have a Heraklus Sense tank . Is the Aspire Atlantis vertical compatible for replacement atomizer/coil??? From pic they look same

  85. I have been ordering juice from you for some time now and it seems that every time i order a juice with menthol in it, the menthol is soooo overpowering it ruins it. I like fruit with menthol but cannot get a good balance no mater how I do it, whether it is you pre-made (ie. hawksauce, antarctic ice, Black Ice, etc.) or if I build my own. What can I do when I order to make it so that they tone down the menthol? And when I ask for extra shots are they putting more menthol? I just cant figure it out and keep being disappointed.

    1. Extra shots they do add more menthol. The new pre-steeped juice should be better with this issue. Have you tried the new Blue Labeled bottle?

      1. No I have not tried the new Blue Labeled bottle. What is the difference? It looks like the same thing just a different label.

  86. Hi I’ll start by saying my baker juices are probably the best I’ve smoked for flavour and smoothness as normally smoke 80vg-20 pg with 4 flavour shots. However unfortunately I placed an order 2 weeks ago which was quite substantial as I live in Australia containing 20 moo juice 10 hawk sauce and a large bottle of butter toffee and all have no flavour it’s horrible I even placed another order of flavours trying to get something out of it as they are normally my favourites but alas absolutely nothing !!! Has something changed ?? I’m afraid to place another order as the last was near 300 au dollars and almost unsomkeable …….

  87. I find your new age verification process extremely strenuous and annoying. I attempted to use it and it wanted both the last 4 digits of my social as well as my drivers license with my face also. I personally dont feel comfortable putting that kind of information on the Internet, much less on a sub site. Its easier to get on porn sites these days than it is to order from your business. It’s honestly sad as I am a returning customer who loves your product.

    1. I do apologize for this. Come August 8th, all the companies online will have to. We are working with Blue Check to try and get the glitches out of the system and they are rolling out updates all the time to make it easier. It is a pain right now but it should get better.

  88. In my last order, I decided to try your Raspberry Lemonade e-juice. When it arrived, it was all separated. I figured it was just from shipping or sitting too long on a shelf, so I shook it up and it looked fine. Although, when I put it in my tank, I did notice that it was super cloudy. About an hour later, it was separated again in both the bottle and my tank. I’ve been ordering from your company for a long time and I’ve never seen this before. Is this normal?

  89. You guys are amazing and I will never go anywhere else for my supplies…….but I have one question……..my favorite flavor in the world was discontinued and I didn’t think to do this then but the flavor I switched to (which is the primary that I currently buy) looks like it’s about to be discontinued also………is it possible for you to tell me what I would have to order so I can continue with my favorite and just build it myself?

    1. I can not give out the recipe, unfortunately. We may bring back discontinued flavors at a later date as a “special”. Our build your own is also being discontinued due to the FDA.

  90. hey just wondering… will mount baker still be able to sell e cig flavoring bottles? you know the bottle that just has just flavor and you can add it yourself to make your flavor stronger?

      1. On Another Comment It Says It Would Be August 08, 2016 When You Will Stop Selling The Flavoring And DIY Products And The 236ML Bottles So Which Is it Today Or August 08, 2016????????

  91. This is the last time I try to order. I do not have a cell phone. Therefore I cannot get a confirmation.

    Ya know what Screw YOU!!!!!!!!!!!!!!!!!!!

    1. Get A Text App On A iPod A Tablet Or On Something That Can Download Free Text Apps Or Use A Family Members Number I’m Sure You Know Someone Who Has A Cell Phone!

  92. Greetings.

    I would like to order a product and plan on choosing the “free shipping” option. How long will it take for me to get my product when choosing this option?? I live in Kansas City, KS zip code 66018. Yes, I did check FAQs and yes, I did check the “shipping” information and there is nothing that states when the package is expected. For UPSP (First Class Mail – $4.72 extra) it states that I can expect to receive the package in 3-7 business days. However; in the USPS section for just regular shipping, it says nothing….just states that packages are delivered 6 days a week but there’s no information regarding how long it would take. Would like to know this information before I purchase anything because the last time I bought a vape mod I was told it would take about a week…..but so far it’s been over 3 weeks and I still haven’t gotten my purchase. I plan on just getting a refund and buying my mod someplace else. But would like to have valid shipping information first so that I don’t get screwed over a 2nd time.

    1. USPS says its 3 to 5 business days. Sometimes its faster and sometimes they have challenges on their end that push the 3 to 5 days.

  93. So, has the Pretzelmint Bark been discontinued??? It is the ONLY one I buy, and I’ve tried a lot of flavors. PLEASE tell me that it will be back soon!!!

    1. It was discontinued. We are talking about having a special where we bring back some of the old flavors but have not decided on this yet.

  94. order #2560386 still shows awaiting shipment. What is the holdup? I have never had to wait this long for an order. Carrie wilson

  95. What happened to Orange Dream Bar? I can’t find it. I hope it didn’t get discontinued. It’s my wife and I’s ADV.

    1. It was discontinued. I do apologize for this. We have an upgraded one coming out with our new line of juice very soon.

  96. I’m from CA and I know we are now allowed to order again, but I tried to sign in and it won’t let me. Do I need to make a new account? Where can I find the instructions for place an order from CA? Thank you! I don’t want to miss out on this latest sale!

  97. I always buy Ruyan 4 from you guys. I went to purchase and i see there are only 2 options for mix. Max VG and 50/50. Will you be doing the 65/35 anymore?

    1. For now, these are the options we are using. We might bring in more options later but nothing has been decided yet.

  98. Are you no longer selling flavoring? It looks like all the flavoring items have been stripped out of your website.

    1. Hi Zachary,

      Unfortunately, with the new FDA Deeming Regulations we are no longer able to offer our Build Your Own Juice option. If regulations change in the future there is a chance we may bring back the Build Your Own Juice option. Thank you for your patience.

  99. I’m not going to give that much info to a sub company I’ve never heard of for age verification. Can’t you age check with our credit card?

    And will unflavored email juice be coming back?

    1. Hi Mike,

      Sorry for the inconvenience. The Age Verification is part of the FDA Deeming Regulations that went into effect today. As part of the regulations, all e juice producers must include age verification as part of their ordering process. The good news is if you are verified through your Mt Baker Vapor account, you will only have to register once (unless you live in California or Washington).

      1. Ah well, I’m guessing that cuts all the international orders out. SSN, not in New Zealand unfortunately.

        Bugger! Really thought you guys were the best. Will miss the GWAR.

        Cheers Jason.

          1. Hi Josh,

            Many of us use a freight forward agency in Portland which is an extension of our national POST company in NZ. Enables us to consolidate parcels, have a US postal address and utilize main US to NZ shipping stream. Result is very economical shipping compared to main US carriers.
            Result however is we are identified as Domestic, and hence SSN/Age verification process.
            Will use international address, shipping on small parcels not bad from Mt Baker…Yahoo!

            On another note, NZ government has decided to legalize sale of nicotine based liquid in the near future, so a new market 🙂

            Cheers.

  100. I had placed an order on the 23rd of July 2016 and had to call back on August 1st 2016 to cancel it and was told it was cancelled. I am still waiting for my refund and it has been a week and the order is still saying awaiting shipment, when I assume it should say cancelled. I called to cancel this order due to the lengthy time frame on shipping in which was due to you guys label machine being down. Just curious as to how much longer I will have to continue to wait to receive my refund.

  101. Hi Guys,
    I ordered 8 days ago 10 x 30ml e-juice, but have received 10 x 15ml.
    Can I get some help with this please.

    1. Hi Darren,

      Sorry about that. Please contact Mt Baker Vapor Customer Service with your order # and they will take care of you. I apologize for the length of your delay. We apologize for the inconvenience.

    1. Hi Wendy,

      Unfortunately with the new FDA Deeming Regulations we were forced to reduce the number of e liquid flavors we can offer. I’ve personally heard a great deal of requests for Root Beer. I would suggest checking back at a later date to see if there was enough demand for Root Beer to make a comeback. Sorry for the inconvenience.

    1. Hi Matt,

      We loved the 8 oz bottles too! Because of the new FDA Deeming Regulations we’ve been forced to stop offering the larger bottles. I’ve heard that the cost of FDA testing for the larger bottles can cost in the millions to gain approval. We apologize for any inconvenience.

      1. Okay, I get you can’t sell large bottles. So the 236ml worked out to be $0.18/ml and now the equivalent with buying multiple smaller bottles is $0.32/ml. Why no discount when buying the same volume?

        1. We are working on one. We had one in place before and the inventory system messed up so we had to stop it for the time being. We definitely let everyone know when we do offer anything new.

  102. Reasons why you no longer have my business after all this time:
    1) Pre-steeping. Don’t do that. I will decide when it is good to vape. Not you. Me.
    2) Bluecheck. Fuck you. It is not your business to ask for my personal info. and the service is currently down, which means I can’t order my juice anyway. You suck.
    3) Lately you are routinely out of my every day vape, which I have ordered twice every month for about what….two years or so.
    4) Constant billing page problems
    5) I routinely ask you NOT to waste juice and bottles by sending me free samples, yet I get them anyway. You ignore me over and over.
    6) Because you have become sellouts. I hate when I watch a good company sell out, and move the slider away from customer satisfaction, and toward the almighty dollar. I’m out.

    1. Hi Dale,

      This was a great question! It is normal to an extent. If your juice is 80/20 VG you can give the bottle a warm water bath and this should thin out the product. Max VG can crystalize and should be discarded. In the future I would recommend going with a mixture below 80/20 and this should end the issue. I spoke with a couple coworkers that vape menthol and they pointed out that it is rare to use max VG in menthol. I hope this helps and improves your experience. We apologize for any inconvenience and appreciate your feedback.

  103. Will the Rum Tobacco be available again? Been ordering 5-8 bottles per month for a year and don’t see it anymore. Don’t really like anything else.

    1. Sorry you didn’t see the item you wanted. Because of the new FDA Deeming Regulations and the new approval process it was necessary limit the number of flavors we offer. If the Regulations change in the future there is a possibility it may come back. Sorry for the inconvenience.

    2. Hi Becky – I, too, was a big rum tobacco fan and my stock just ran out. Did you happen to find another flavor that you’d recommend?

  104. ive been trying to put in my order all night. tried like 6 times and still havent had a verification code sent to my phone. what gives here guys?

    1. It was discontinued. We do not have one that is close to either but we might bring it back in the future. Keep an eye out when we announce flavor changes and it might be on there!

  105. USA Blend tobacco. I’ve ordered 236ml bottle monthly for a year. Please tell me you aren’t discontinuing this because of the FDA??????? Had I known that August 10th would be the changes not supposed to happen until october 1st I would have ordered a ton. I will be tobacco free on September 4th for 2 years – I NEED this liquid or something similar it’s all I use, every day. No flavors or sodas.

    1. We are still selling it! Need not fear. The only thing is we did do away with our 236 mL bottle and now we offer 5 and 10 packs of 30 mLs for a discounted price.

      1. That’s a lie, you are not offering 5 or 10 packs for a discounted price. I have been a loyal customer for over two years now. Well it’s been good while it lasted, but MBV is not the best around anymore…..SADNESS!

  106. Ordered on Friday and still have not gotten confirmation order has been sent.

    Told delay because of new regulations that started after I placed my Order even though my order was placed prior to the regulations.

    Told if I paid for faster shipping I would have been prioritized in shipment of my order. Had I known that I would have gladly paid for faster shipping.

    No updates or news in regards to shipment delays. Lost a customer. Feel free to read the notes on ticket 176166 about order 2584899. Forced to take my business elsewhere.

    1. Upgraded shipping probably wouldn’t have made any difference, unless maybe paying for next day air. I ordered a little more than an hour after the sale starting (Fri, Aug 5, 2016 at 1:21 AM ET), paid for Priority Mail, and my order has been showing “Awaiting Shipment” all week. I’ve been understanding up until now…but I will probably be taking my business elsewhere in the future, as there’s no excuse for this! Slap a friggin label on it and kick it out the door already. I’m almost out of juice and I spent all of my vape allowance for the month. Definitely not a happy MBV customer anymore!

  107. I just ordered some juice and added my points to get 5 off purchase and when I put in my card number and hit pay it didn’t end up using points. What happened?

      1. the support button no longer seems to work. Also, ya’ll have completely gotten rid if all of the DIY options & no longer have flavors separate from the nicotine…seeing as that’s the only way that I like to buy my supplies, I’m thinking about going elsewhere. The prices have gone up, buying the only flavors that I smoke, cost the same(w or w/out the nicotine) & I literally JUST bought my separate nicotine juice…so I feel like I’m being ripped off. Why can’t I seem to get to customer support? Ya’ll have changed TOO much & removed too many options. Don’t think this will help your business

  108. i placed my order august 5th before the regulations and im located internationally so those rules dont effect me but why is my order still not shipped? its been sitting for 8 days now? order #2587620

  109. In my opinion, I think Mt. Baker Vapor handled the FDA crackdown pretty damned well. They were smart to get the Bluecheck stuff in place BEFORE the crackdown, and I think that made things go smoother than they might have if they had waited. Things may move a little slower for a while, but we just need to be patient.

  110. I’ve counted on your speediness of getting my orders in a timely manner. However I ordered on 8/8/16 and it’s now 8/12 and I haven’t received an email that it has been shipped. Usually you ship it within 24 hours of receiving my order. And they are usually in my mail box in 2 to 3 days. I wonder if there is a problem with my order.

    1. Apparently about 1600 of us are still waiting due to a “glitch”. (That’s what I was told when I called yesterday, though they were blaming the FDA legislation the day before….) Not sure if that’s your order’s hold-up or not. I ordered NINE days ago (on 8/4) and it’s *still* “awaiting shipment”. I understand that things happen, but I’ve lost my patience this time. Orders from several days after mine have been shipped and received by buyers….totally ignoring those of us who ordered early, and not even giving any kind of notification about any problems! And don’t expect them to offer any incentive to keep your business…it’s not happening. At least yours is only a day or two late at the moment…not an entire week. 🙁 You’ll probably get yours before I do at this rate.

      1. I ordered on 8/3/16 and I still have yet to see my order. Still says “awaiting shipment”. I contacted Customer Support over a week ago and they blamed the FDA regulations slowing the process down..I was cool with this at first, but now its been almost two weeks and still “awaiting shipment”. I am a first time and will be last time buyer if they don’t get on the ball. I’m really pissed at this point and considering cancelling the order. I was excited to give it a try but this has changed my opinion.

    2. Teresa, we appreciate your concern. We had a massive sale amidst FDA-powered reformation, so there may be a little hiccup in our speediness. We apologize for the inconvenience, and thank you for your patience while we adapt to a regulated business climate.

  111. Where are all your flavor concentrates? I want to make another order but they have disappeared unless i go to a 3rd party site selling them 🙁

  112. well hopefully for those of us who have been waiting this long will be compensated or rewarded for our patience and waiting for the order to be shipped instead of cancelling and asking for a refund..””cough cough a extra bottle or 3″” lol

    1. If only we could 😛 I am hoping that we get them sent out soon. We have been shipping quite a few of the orders out already.

  113. You lost another long time customer…can go elsewhere without being bothered by privacy invasion and age check. Thanks for buckling under. PS: I was born in 1955 .

    1. We had inconsistency issues and we decided instead of sending out bad bottles, we would discontinue them for the time being. They may come back later.

  114. I see you stopped selling 236 ml bottles, I have read that there is a 10 pack of 30 ml at a discount instead but when I put 10 30 ml of a certain juice there isn’t a discount. Am I doing something wrong?

    1. No, you are not. We had to take the discount off for now. It was messing with our inventory system so we had to take it offline for the time.

  115. I had been ordering 236ml bottles for a while ($42.75 each).
    Now I have to order in 30ml bottles (7 bottles of 30ml = 210ml for $59.43).
    So now I pay $16.68 more to get 26ml less juice.
    BTW, there was no option shown for a 5 or 10 pack discount anymore.

    Mount Baker Vapor is now the burger king of Juice.

    Dissatisfied Customer.

  116. WTH is going on?! I ordered my e-juice on the 8th of August and as of the 15th still have not received it! Y’all took my $, but I don’t have my juice. I ignored the fact that you didn’t have the kind of liquid we always order, and ordered something else. But even the new liquid didn’t have the size I wanted and the “extra shot” of flavor was not even offered. I’m starting to get a little bit annoyed. Never had a problem with shipping before. Am I going to get the product I have paid for, or what?

    1. You will get it. We have had a glitch in our system and we are working it out. The orders are going out, it is just taking a little while.

  117. Looks like mtbakervapor got greedy, not selling 8oz bottles and blaming it on the fda for “consistency”… surely has nothing to do with the extra $20 they can bring in for all the people buying 8 30ml bottles now… I will not be buying 16 30ml bottles per month to cover the 2 8oz bottles I used to buy every month. sweet company gone sour

    1. We did not blame it on the FDA for consistency. The 236 mLs were going out as inconsistent but the FDA also wanted to charge us to 300k-1 million dollars per SKU. This will cost millions of dollars to get everything tested.

  118. I just went through the online chat, regarding my eternally “awaiting shipment” order from 11 days ago. I got my THIRD excuse for why it hasn’t been shipped. First, I was told it was because of the new FDA regs. Then, it was that 1600+ orders got stuck in a “glitch”. Now, I’m being told that it’s because 1300+ orders are only able to be partially filled due to the juice being out of stock. Seriously? What the hell is going on? If it’s a matter of something being out of stock, at least give the customers a choice of a partial shipment or waiting for everything to ship all at once! To everyone complaining about the big bottles being discontinued, the age verification, etc….what about the freaking orders that just flat out aren’t being shipped *at all* for God only knows what reason?! What about the NEW orders that are being shipped out while so many orders from the previous week are still in limbo? I know this isn’t your fault, Josh, but this is the absolute worst online purchasing experience I’ve ever had. There’s been zero communication with those of us still waiting for our orders. The other day, I was told by a customer service rep that MBV is a small company and doesn’t have the manpower to notify customers about whatever the holdup is. Well, you’d think a small company would find a way because they can’t afford to lose thousands of customers just because they “don’t have the manpower” to communicate. None of what I ordered shows as out of stock when I check the website, so I have no idea WTF the holdup is. I don’t want a refund – I want my juice so it can get me through until I find somewhere else to order from – because I sure as hell won’t be ordering from here again unless I’m offered a deal I can’t refuse!

    1. They could just put a message on the home page that says “Due to increased demand blah blah” and they’d save a lot of headaches. I wonder how much time this small business has wasting answering the same questions.

  119. this age verification thing is not working. I can not complete my order. this new updated web site is horrible. no more free eliquid with purchase ? I can not even make a purchase. your out of all my flavors. I thought it was all made when purchased. what is this email me when back in stock crap ? This age verification just keeps running me around in circles and unable to get to wherever the age verification thing is. Not Happy

    1. We are working on the age verification system. I do apologize for this. As for the free sample. The FDA deemed it illegal to give out samples for free. The juice is now batched instead of made early. It gives it steeping time so you do not have to.

  120. Well here is another customer most likely going elsewhere You took away the 236 bottles, not offering any discount for buying 30ml bottles, juice has almost doubled in price and shipping has gone from super fast to a snail pace. I was very satisfied with MT Baker and recommend you to many friends I guess I spoke to soon. I can buy local for the same price and don’t have to send a selfie of me to prove I am 65. To bad I think you shot yourself in the foot with the greed.

  121. I can’t get the big bottles anymore. I can’t order 10x 30 bottles. You did away with my fav juice. Mtbaker worked well for a year for me. I’m going somewhere else now. Everything that I loved about this company is gone. Seeya.

    1. Hi Ali,

      Unfortunately we did stop selling the 236mL bottles. We have had an overwhelming response regarding the big bottles. As we had to shorten our flavor selections based on the new FDA regulations, the big bottles were a casualty in the name of profitability. We are sorry for any inconvenience.

  122. I tried making an order and it is stuck in the cart, when I get to age verification your page freezes. I have ordered from you a few times without and issue. I understand new policy, but this is probably hurting your business. I guess I will have to look somewhere else for juice. By the way, I am 59 years young.

  123. if you guys are behind on 1000+ orders and or are out of stock on juice then why are you still taking orders you cant fulfill? why not stop and catch up on what your behind on and then when you have things under control open the ordering system back up?

  124. I came back to your site to order my usual juices and see that there are no options to change the PG-VG blend anymore, nor add extra flavour shots…?
    Gotta ask why.
    I have two devices you see, one strictly for mouth to lung, which I like to have a higher PG rating, like the 65pg/35vg option you guys had. We all know the PG gives you the throat hit.
    Just wondering if you’re planning on bringing this back?
    It’s getting harder and harder to find juice sellers that allow you to change the blend.
    Looking forward to your reply.
    Kind regards,
    Tristen.

  125. Hi guys,
    What has happened to the menthol juice?
    Also, I am about to place an order and was wondering if you have worked through your delayed shipping problems yet?

    1. The menthol is being revamped at the moment and will return. If you place an order, we are able to get it sent out that day.

      1. Is there a timeline as to when Menthol will be back? It is my favorite and I’ve not been as happy with some of the others. 🙁 I hope it makes a reappearance soon… right?

        1. Hi Mark,

          Thanks for your question. There are a small number of flavors our R&D department are currently in the decision process for further availability. There is good chance it will be carried moving forward. Please check back at a later date to confirm its availability. Sorry for any inconvenience.

  126. Got an email saying my order status had changed. I was excited because its been like 11 days and my order has finally shipped. Nope, status was changed to “awaiting shipment”. I ain’t even mad anymore!

    1. To fix the glitch, we had to change the orders from awaiting shipment back to fulfilment and they should be going out soon. Our goal is to have all the old orders shipped today.

  127. What happened to your huge size bottles (236ml) ? Seems like the price is going up and shipping with the smaller bottles in bulk. What happened to your Happy Rancher E Juice flavor?

    1. We had to discontinue the big bottles. I do apologize for this and wish we did not have to do it. Happy Rancher had a name change. It is now Juicy Cube.

      1. I use to buy the 236 bottles also. Last time I ordered you had 10-30ml bottles for close to the same price but now that seems to be gone, at least for monster energy. It would cost me $70+ for the same amount I use to pay $40 something. Is this a permanent change to the bottling/pricing? You guys were the best because your taste was good and your prices were lower than anyone else I could find.

          1. I’ll check back with you guys when you do. Your prices are almost twice what they were just a few weeks ago.

    1. BYOJ had to be discontinued. The cost to verify every concoction of liquid is outrageous. I do apologize for this.

  128. I have been trying to place an order now for almost a week. I am not getting a sms code sent to me and unable to complete an order. I have called the 877 number, chatted on line, emailed support, referred to blue check and emailed back and forth with them an entire afternoon. I was told issued had been resolved. Went home, told to use a desk top, and still no sms code. You have made it very difficult for me to give you my money.

    1. Can you screen shot what you are seeing and let me know what is happening right before it does not work? If you could email me those, I will send them to our IT department and see what we can do.

      1. /Users/kerryhall/Desktop/Screen Shot 2016-08-18 at 8.36.21 PM.png

        there is nothing to see, i am not receiving the SMS code. I get all the way to the end of checkout where it tells me to enter the SMS code and never receive one

  129. I ordered 15 Mill bottles from y’all 5 different flavors and every one of them taste horrible. And the bug juice has Menthol in it. I am completely dissatisfied with every one of them. I cannot believe y’all would be selling this people.

    1. Hi Patrick,

      We’re sorry you weren’t satisfied with the e liquid you ordered. Please reach out to our Customer Service Department and they will take care of you. We apologize for any inconvenience.

  130. Your post earlier this month said that you discontinued the 236 ml bottles, but were replacing them with 150 and 300 ml bottles. Yet, I cannot find the larger bottles on any of the flavors. Just 15 and 30. Is there an issue with the Website?

      1. You might want to remove that post then…

        And I’m very sad to see the bigger bottles gone. I get not having them as large as before, but if you post that you’re going to carry X and Y sizes… Carry them.

  131. I have been trying to order our favorite juice, French Vanilla 30ml, for 1.5 weeks but it keeps saying there isn’t enough in stock. I order the 3mg and 12 mg and can get the 3mg in the cart but not the 12mg. Is it that popular?

    I have been ordering your product for well over a year and have even raved about you to friends. I don’t want to go anywhere else but may have not choice in the matter.

    1. Hi Martha,

      Thanks for your question. I emailed you directly so please be sure to check your email and please let us know if there is anything else we can assist you with.

  132. I just tried to go thru your age verification and when I got to the end of the Blue Check it was asking for 250.00 to complete the verification. My order was 71.00. It wanted the 250.00 just for the verification. I will not be ordering from you guys.

  133. How long before the larger bottles (150/300ml) are available? I like getting the larger units cause I can order less frequently.
    And, yes, if I can’t get them soon I’m not above getting them somewhere else. (NOT a threat; just letting y’all know.)

    1. Hi Stan,

      We’re sorry for you difficulty in finding the items you were looking for. The 150/300ml bottles were for a limited time. At this time we are uncertain if they will return. We apologize for the inconvenience.

      1. So instead of it being $45 to $55 for 300ml, it’s as of now going to be $71 to $80 for 300ml is what you’re saying? I just want to make sure I’m clear, because that is a very large price increase to swallow.

        1. Unfortunately that appears to be true. We were offering the 15ml 10 packs and 30ml 5 packs but are currently out of stock. Once we restock it is highly likely we will offer the packs again. I know this doesn’t help your at the moment and we apologize. We appreciate your patients while we work to restock.

  134. New FDA regs seemingly want to drive folks back to smoking again….this is very sad for our govt and the way they can’t keep their nose out of the people’s biz. But then again, I guess they have to get their “cut” or they aren’t happy. This is one of the things that has definitely gotten under the skin of the people.
    I am sure you guys (and gals) at MBV are doing all you can to make everyone happy, but when uncle scam gets in the mix, there isn’t much you can do but abide and try to change it.
    To all the folks blaming the vape companies: it’s not their fault….they have to comply to stay in biz. Best thing we can do is VOTE !! Keep up with local and fed elections and VOTE, VOTE, VOTE!
    Thanks MBV for all your efforts…here is to better times, we hope!

    1. Thanks so much Ken and you are correct. FDA wants a cut…Big Pharma want a cut…Big Tobacco wants a cut…and the shell game continues! Keep up the good fight and remember the Right 2 Be Smoke Free Coalition and Mt Baker Vapor are fighting on your behalf!

  135. I was going to make a order but I the option for 236 ml bottles of my favorite juice is not there . what happened to it ? only options that are there now is 15 ml and 30 ml bottles .

    1. Hi Robert, in an effort to produce a more consistent product we stopped producing the 236ml bottles. To offset this we began selling 5 packs of 30ml bottles and 10 packs of 15ml bottles. Unfortunately our inventory was depleted and we had to hold off on selling the multi-packs. However we are working hard to restock. Once we’ve restocked it is highly likely we will continue offering the 5 & 10 packs. We apologize for the inconvenience.

  136. This age verification will lose you business if it does not work right and the website is junk what about those who do not own cell phones like me.I have been a customer and a returning customer but with no customer support page on mount baker vapor now and blue check age verification with more aggrevation.It is not worth the trouble.

    1. Sorry Steven, please give our Customer Service Department a call at (877)565-8273 and they will assist you with your order. Thanks for contacting us.

  137. I just want to let you guys know that you’re the best vape company I’ve dealt with. It is sad to see the larger bottles and the build your own e-juice option go away. I trust you’re working on finding a solution to this and I will continue to order from your company.

    1. Thanks Chris,

      We are glad you are satisfied. We are looking for ways to improve our customer satisfaction every day. We look forward to serving you in the future.

  138. I read so many good reviews about MBV e-liquids, and i would really like to order a couple of bottles.
    The problem is i live in Lebanon, and I’m afraid that the customs will throw the package if they read e-liquid on the package and/or invoice.
    A friend of mine ordered like 500ml worth of e-liquid bottles from USA to UAE.
    The bottles were listed as “Beard Treatment Oil” on the customs declaration sheet.
    Is it possible to follow the same trick so to be able to receive the order to Lebanon.

    1. Hi Mike,

      Here’s what appears in our International Shipping FAQ. “We will not stretch the truth or under declare values on any packages.” You can contact our Customer Service Department to see if they have any advice. Sorry for the inconvenience.

      1. Dear Ted,
        Thanks for the honest reply. Personally i wouldn’t want to under declare the value of any purchase. All i wished for is for the e-juices to pass the customs. Too bad our local laws are Big Tobacco supporters.
        Thanks for your help again.

        1. When I lived in Seoul… Same thing.. but with 2, 50% tax applied to it.. and then fees… If you have a buddy in the states/canada.. Have it shipped to them and in return, maybe they can send you a package of beard treatment oil…

  139. I placed an order yesterday and when I check the status it is listed as “disputed”. I’ve never seen this when ordering before and was wondering what is going on. I emailed support but haven’t heard anything. I don’t want to seem impatient but I’ve been trying to order this for three weeks now!

    1. Sorry about this and thanks for letting us know. It could be a couple things. Please give our customer service department a call at 1(877)565-8273.

  140. What happened to the “Create Your Own Flavor” ??? That was Such an amazing option you guys had on your site. Is it gone forever? I feel like that had Huge potiential. Would love to see it back… and honestly I felt like that was a breakthrough idea.. Let me know how / If there is a way to still do that PLEASE

    1. Because the regulations have come into effect, each flavor/nic level/mix ratio/bottle size is considered a new SKU. If we kept BYOJ, it would cost billions to get them verified. It is very unfortunate that we had to discontinue it.

  141. Are you ever going to offer the thug juice in the larger bottle of 236 mls? I buy multiple 30 ml bottles each time, but it would be more convenient to order the larger ml bottles.

  142. Re: ORDER #2510833

    Do you folks have tracking numbers because I have yet to receive this order? The first one was slow but this one never has arrived.
    Cheers
    Steve

  143. Hate to say it, but after reading through the comments it looks like this company is on it’s way out. Sad to see really. I loved the juice and prices. Both are gone now. I understand the new FDA regs are brutal but it seems other companies are handling this a bit better. I can’t/won’t get used to waiting a week or two on a shipment. I won’t spend 40% more for the same order I placed two months ago either. If it is the Government then I am truly sorry for your loss by Liberal hands. If it is something on your end, I hope you learn from it.

    1. We are working on bulk pricing for the e liquids. We had a 5 and 10 pack but it messed up our system and we are trying to find a way where we can continue to offer the prices. As for the juice, some of the flavors had to go due to the government and how much it will cost to get them tested. The fees are ridiculous and most companies will have to close shop because they can’t afford them.

  144. Multiple times over the past month I have tried to buy liquids and it keeps saying not enough in stock I have even tried random flavors in smaller sizes and still the same thing I just didn’t know if there was something wrong or if I have bad timing me and my husband really love your product because of the taste and price I just hope we don’t have to go somewhere else for our fluids…thank you so much for your time and patience

    1. Shannon,

      I do apologize for the out of stock issue. We are working around the clock to keep everything in stock. The problem is as soon as some of the flavors are back in stock, they go right back out. We have planned a way to make the flavors stay in stock and are working on this so we can offer the flavors. I hope we have not lost you as customer 🙁

  145. I wont be buying anything from your site anymore until the new Blue Check age verification is gone. It was very annoying to select 8 different 30m bottles, and go all the way through your check out process, just to have the age verification ask for a bunch of information I don’t feel comfortable giving. I’ve bought from your site before with no issues and no other ejuice sites make me verify my age through shady 3rd party verification software.

    1. All other sites have to age verify. It is the law. If they do not, they will be fined heavily. We use BlueCheck because they meet all the requirements set forth by the FDA. I do apologize for this and wish we did not have to age verify, but we do 🙁

  146. Can you guys please check with USPS what’s going on with my order 2605157, USPS tracking # LZ897790204US? It’s supposed to go to Australia, but according to USPS tracking it’s still in the US (10 days so far) and USPS tracking is really weird… well see it it yourself (USPS tracking number LZ897790204US).
    Thanks.

    1. Unfortunately, we have no control over USPS. What I would do is to contact them and see what the heck is going on. It should have shipped out overseas already.

  147. did you stop selling your larger size e-liquid bottles? The largest I can seem to buy is the 30ml. I didn’t have the large bottle option for beast treats that I normally purchase.

  148. First off 120ml of hawk sauce wasn’t even an option if its out of stock please alert your customers on that. Then it took me a half hour to order two 30ml of hawk sauce because the 120ml was sold out. It should never be this difficult to order vape juice. This new process is very frustrating…please fix!

  149. i guess the 236 ml bottles have been discontinued. Do you have a replacment size in yet? I also see folks talk of a discount on 10 30 mL. Any update to this? I usually ordered 2 or 3 236 mL bottles every few months.

    1. The discount on the 10 30mls messed up our inventory system. We are working on a fix to the bulk discount but we do not have anything set in stone at the moment.

  150. im trying to order some juice but the age verification thing is not working? ive ordered from you before and didn’t have an issue, why is there an issue now? I even tried to call my order in and “juan” said I have to do it online… I like your juice, and the prices are excellent, but if you wont sell me any what can I do? im 30 born 1/12/86 I don’t see where the problem is?

  151. I love your juices, but I am wondering when I will be able to order from you again. Its seems that you are out of everything. When are you going to have stock again? Thank you.

    1. Though we can’t give guarantees on when an e-liquid will be in stock, I can tell you we are working very long hours to replenish our stock levels. Thanks for your support and patience during this transitional period!

  152. I’ve been trying for days to place an order but I keep getting a message that says there’s not enough juice to fill my order. Tried a couple different blends.
    Attempted to phone in the order but was on hold for too long.

    1. The phones were down for a period of time. They are up now and if you call in, they can definitely help. The average hold time for today is 1 minute, so it might take a minute or two to get through.

  153. Hi, this might be a stupid question, but i can’t seem to work out how to refer a friend for purchase. I have been smoke free for 6 weeks due to vaping and a couple of friends are following suit. I would love to be able to send their business your way! Thank you 🙂

  154. I am thinking of going to sub ohm and was wondering if you have any batteries that would support the use of sub ohm in the style of an ego or similar?
    Thanks.

  155. I have been trying to order the only juice I like, which is the Banana, for 4 weeks now. Are yall ever going to get it back in?

  156. I have been a loyal customer purchasing 2 – 236ml containers of Maui Sunrise for a long time off your site. At least 2 of these every 2 months. I don’t see it anymore. Anyway I could get this or do I have to go thru a different Company.

  157. Ok, smoking a cigarette right now! This is incredibly stressful! I post that stupid pic with MY PASSPORT CARD PICTURE! WHAT THE HECK IS WRONG WITH THAT FORM OF ID!?!? I am done! Done! Fix this stupid age verification! If the people who buy from you submit a credit card, you should have every aspect of being able to verify age!

    1. If it were up to you and me, that would be enough. If it is up to the FDA, then it is not. I do apologize for this and wish we did not have to do it.

    1. We discontinued the big bottles but are working on a bulk pricing list. Keep an eye out for any information we post on this. The USA Menthol was discontinued, unfortunately. We had to discontinue flavors because of the PMTA process which is the FDA testing. I do apologize for these changes 🙁

  158. I just received my latest shipment of the best juice on the market. In the packaging was a slip sheet with information on how to Fight The FDA. I tried connecting via the QR Code & the website address listed however I kept receiving the message that the website could not be found. Being resourceful, I searched R2BSF Coalition. That is when I realized that the wrong address is printed on the sheet.
    This is a .org domain and NOT .com
    Just thought I would point that out in case you were not aware of the printing error. We need as many people donating to this important cause and most would not have spent the time trying to connect.
    Thanks again for the great juice at a great value with awesome customer service.
    Keep up the amazing job.

    1. When we made these, we did make a mistake >_< We bought .com after that and it should have redirected to the .org. I will contact our IT and see if we can get this fixed. Thank you for bringing it to our attentions! Thank you for being a great customer 🙂 As long as we have customers, we will strive to give the best product and service!

    1. Since the FDA’s ruling, we have to do the authentication. It is not something we want to do but we have to and I apologize for this.

  159. No more 236ml bottles. Sorry but you lost another customer. Was this because of the FCC ruling? The consistency excuse doesn’t make a whole lot of sense.

    1. It is because of the consistency. The problem was, workers were hand making the bottles and sometimes they would not come out the same way as the last. We are working on bulk prices now and will announce it if and when it becomes available. I do apologize for this 🙁 and hope you will keep us in mind in the future.

  160. Still no bulk to replace the 236ml’s?!? Argh. If you buy the same amount of liquid in the 30ml bottles you max out at its more then TWICE the cost. Thats insane!

    I really don’t want to have to shop elsewhere, especially since you just opened up down here in AZ after my years of buying online, but if some sort of bulk option doesn’t appear soon I’ll have to go elsewhere. 🙁

    1. We are working on a bulk pricing option and I apologize that it is taking so long. We will let everyone know when it is available so please be sure to subscribe to the newsletter and our social media sites.

  161. I see now after reading other comment that menthol has been discontinued. I’m not sure what to do now as it’s the only flavor I use?

    1. It was not discontinued. It is being revamped and should be back soon! Our menthol is super smooth and I love it. No way would we be able to discontinue that 🙂

  162. Well this sucks. I have been a customer of yours for years and now I will be looking for a new vendor. The age verification thing really bothers me, I value my privacy and will not be sending anyone a “selfie” with my drivers license. But while looking for an explanation of this online I discovered you no longer sell the big bottles of juice…

    1. Privacy is valuable. We wish we did not have to do the whole age verification thing but unfortunately, to stay in business we have to. We did discontinue the 236 mL bottles but we are working on a bulk pricing option.

  163. When do you expect to have Thug juice. It’s been some time that you have been out.I have been buying it from another site.

      1. yes blackberry max vg 12 mg/ml and 18 mg/ml. so i have to toggle through what you don’t carry to find out what you do or don’t carry. if you don’t carry it, why list it? your pop-up said you don’t have enough stock but your answer to my last question said you don’t make it anymore.

  164. I tried to reorder some unflavored nicotine juice. It has been discontinued ‘apparently’. Is this the case? It has been a while since I ordered as I was tapering off the nicotine juice. Can I order more? I think they were listed as 236ml bottles. I am not in the US so I am not up to date with any laws that may have changed since my last order…..

    1. We discontinued our DIY section and Unflavored was in that section 🙁 The 236 mL bottles were also discontinued. We might bring back DIY in the future so keep an eye out on any information we post on here or on our social media pages!

  165. I really really hope you bring back the unflavored, in any size bottle. I understand it was IN the DIY section, but I use it as is. It is the “flavor” I prefer. Couldn’t you bring it back as its own “flavor” and not as part of some DIY business? Please!

      1. I too must request that unflavored e-juice be brought back. It is my main usage now, but often when shopping here I would add other flavors to my cart for purchase; however, since I cannot obtain the unflavored max VG any longer, I will have to shop elsewhere which will also lose my impulse purchases of other flavors. It’s too bad, because I really enjoyed the Peach Rings flavor, but see no point in having to order from multiple suppliers. So until the DIY bases are brought back I regret that I must take my business elsewhere. 🙁 Which does make me sad because MBV was the first company where I could get what I wanted, and at great prices. Sorry if this sounds whiny, that is not my intention. It is only to state the primary purpose for my purchasing MBV is now gone, and that means a loss of impulse purchases as well. I wish MBV luck in the future, and please PLEASE notify me if you begin supplying the unflavored bases again. Thank You. I wish MBV continued success.

    1. USA Menthol was discontinued 🙁 We did have to do some flavor cuts and unfortunately, that was one of them. I do apologize.

    1. We are. We have to let it steep once it is made. Last month we had a lot of events and it sold out quickly. They are making more and it should be available soon.

    1. As a response to a new era of regulation and our desire to keep our product consistent while keeping customer safety a high priority, MBV has moved to an automated process to meet the demands of the Federal Government, to keep our commitment to consistency and to ensure a safe product. Unfortunately, with the move to automation in an effort to meet our goals, MBV had to eliminate the 8oz option. We are working on a bulk pricing option and will inform everyone if and when that rolls out. I do apologize for this.

  166. I just wanted to let you know that since you discontinued the 236 ML bottle I had to discontinue you as my e-juice, accessory, and device provider.

    I wish your company the best of luck.

    1. I do apologize for the discontinuation of the 236 mLs. We are working on a bulk pricing option and if/when that comes into effect, we will definitely let everyone know! Vape on!

  167. Any ETA on Menthol? I was told on online chat it had something to do with crystals and machinery but would like to know how much I have to order somewhere else to bide me over to you guys get it back. Thanks!

    1. It should be up soon. It’s being run through the machines and will be in the warehouse once that is done. Hopefully it will be quick and up not long after that 🙂

    1. As a response to a new era of regulation and our desire to keep our product consistent while keeping customer safety a high priority, MBV has moved to an automated process to meet the demands of the Federal Government, to keep our commitment to consistency and to ensure a safe product. Unfortunately, with the move to automation in an effort to meet our goals, MBV had to eliminate the 8oz option. We are working on a bulk pricing option and when that becomes available, we will let everyone know. I do apologize for the discontinuation of the 8oz’s.

  168. I’ve been vaping Moo Juice for almost 4 years now as my ADV. I go through around 10 ml per day, and have worked my way from 24 mg/ml down to 3 mg/ml. I went from buying juice from local vendors (I lived outside the US at the time, very difficult to find) to ordering from you to bulk bottles to buying the flavoring and mixing my own juice. I even learned to mix my own recipes and have created an original juice line for a friend who has his own shop. I was a moderator on that country’s forum, a very active advocate and have organized several vape meets in the past, and personally helped dozens of people start vaping. I’ve even convinced several vendors to start carrying your product. All the while, I’ve pointed everyone I encountered to your company because of how cost effective and open you were. Even today I had people ask me what that flavor was, and like usual I said Moo Juice by Mt. Baker Vapor. Since I’m getting to the end of my last 500 ml batch, I sat down and pulled out my mixing gear, mixed up a quick 200 ml batch (I’ve tried just about everything, personally my favorite mix is 50/50 at 24%), set it to steep, saw that I didn’t have much flavoring left and set about to order some more. Imagine my surprise that not only do you not have any flavorings listed anymore, anything that I would consider to be a reasonably sized bottle is gone.

    I can understand your explanation of how different sized bottles need different SKUs, you have to test them separately, etc. That makes some sense. You could have kept 15s and 50s or 30s and 100s, but you made a choice. What I can’t comprehend is why you would stop selling flavoring. You sell it on your wholesale site, which I have thought about in the past, but honestly I didn’t mind paying you guys a little bit more for a dozen or so of those tiny, annoying 15 ml bottles at a time. You guys were pioneers, you really made vaping easy and accessible to countless numbers of people. The only explanation I can come up with is greed.

    Josh, I’d love to hear the reasoning behind why you won’t sell me flavoring anymore. Really, I always wondered why you wouldn’t just sell the 8 oz bottle of flavoring to private customers to begin with.

    You’ve lost quite a few customers with this decision, and as much as I don’t want to be one of them, whoever made these decisions just took away everything that made Mt. Baker great. You should know better than to get between an addict and his habit, negative sentiment escalates very quickly. I’m perfectly capable of cloning my own recipes and carrying on with my life, but after 4 years of being a satisfied customer I want give you guys the benefit of the doubt and find some sort of way that I can give you a reasonable amount of money and receive a reasonable amount of product, based upon all of our previous transactions. I’m 3 weeks away from running out, and from the reading I’ve done its already been weeks since you’ve dropped any sort of bulk orders with no real answers or recourse in sight. From the customer’s perspective, what you’re doing is no different than what the printer companies do with ink, force us to buy ridiculously small bottles at higher cost just to so you can laugh your way to the bank with our money. Whats sad is just like the printers, I can work around it (go to one of my local shops and have them just order me a bottle from your wholesale site) but why should I have to? It isn’t the casual customer you’re pissing off, its the customers who have been buying from you for years, know what they like, and just want to order a bunch at once. We’re the ones who’ve been running around telling people how great you are and giving you the growing customer base that has allowed you to get your new store. How do you justify alienating us?

    1. I do apologize for the discontinuation of the DIY products. We discontinued this to prepare for the premarket tobacco applications, we reduced our SKU count to better accommodate the monetary necessities of submitting these applications. We are being proactive in case the regulations do stay as they are instead of reactive. Again, I wish we did not have to do this. We have a lot of customers that did DIY and if it were up to us, we would keep running the business as it was before. The goal is not to alienate you. That is definitely not our intention in this.

      1. You are still selling the same product, you are just not selling it to anyone unless they show you a business license, meaning you are allowing shops to sell your product with the Mt. Baker label (or any label they desire) on it, mixing it themselves and putting out any formulation they want. Are wholesale sales not affected by these regulations? Aside from that, the flavoring is just that, a flavoring. I can go buy the constituent ingredients as a food flavoring directly from the same people that you buy them from. I’ve also never seen a recipe come with the wholesale bottles, so how are your third-party mixed products any more or less compliant than if I mixed it myself? Did something change on the wholesale end that I just haven’t heard about, or is it still carrying on as normal?

  169. Hey, I’ve been shopping with you guys for a while now and all of a sudden you guys need my personal info about my age. Im 28 and was born in 1988. I tried to fill out the age verification page but it would nor let me upload/take a pic. What do I gotta do to get some liquid from you guys?? I need some thug juice

  170. Yeah.. hate to say it but I’ll have to check around for another supplier that carries the large bottles. You guys have been great, but this may be a deal breaker for me.

    1. I am sorry for this. Please, keep checking back in with us to see if the bulk pricing option we are working is going live. Vape on!

  171. Hi, I’m in Australia and have been buying 555 from you guys for around 18mths, pretty disappointed to find that I can’t get the 236ml bottle anymore as this was the most cost effective to ship overseas. Any update to this?

  172. I really liked your products, it was the only place I could get a juice mixed up that didn’t taste like pure sugar, so sad to see the DIY options go away. But the main reason I’m no longer ordering is because I refuse to give my social security number to a random website i’ve never heard of just to be able to order now. Sorry but that is a quick path to identity theft.

    1. Thanks for voicing your concerns. Identity protection is an issue we should all take very seriously. Though I stand behind BlueCheck, and I know that they aren’t doing anything nefarious with customer information, I also understand that some customers are absolutists about putting their information online. Feel free to stop by one of our retail shops!

      1. I was about to order around 45 dollars of E-Juice today myself, But after seeing the age verification ” which I have never had to deal with here before”. As well as a part of the screening that requires me to post a picture of myself holding my I.D card. Especially from a company like BlueCheck, I had given them my info once before and I found out 3 years later that they had sold it to online creditors and advertisement companies… it took me 8 months to get my name off of the call listings and I am not going through that again. I did enjoy the E-Juice I had received from the company but now I must say. I have decided to go somewhere else for my liquids. Thank you for the business and good luck.

  173. Sad to see the 236 ml bottles of juice not being offered any more. The savings were significant. I heard from a NWV employee that 30 ml 5 packs and 30 ml 10 packs of juice will be offered soon at a discount. Do you know when these multiple packs will be available? In addition, I’m curious to know what the pack prices will be for the 5 and 10.

    1. I do apologize for the discontinuation of the 236 mL. We haven’t announced the bulk packs yet but if and when they do go live, we will let everyone know all of the details. Stay tuned!

  174. I’ve gotten gwar uncolored bloodbath with 6mg nicotine and 50/50 dozens of times now. For my most recent order i got 3 of the usual but it tastes WAY different than it used to. The bottles show that its 6mg but it really feels like its zero nicotine. On top of that, the juice tasted a little soapy like it hasn’t been steeped at all. Isn’t Gwar always supposed to be steeped? Thats why i pay more for Gwar because its usually pre-steeped. Did you guys change the production of Gwar? Its not at all like it used to be.

  175. What happens if the USPS cannot find my Juices? I have never had a problem getting my E-Juice before, but this time the USPS seems to have lost my order. They say they “don’t know where it is, but will keep an eye out for it.” Am I just out of luck, and have to reorder and repay for my E-juices? I know you are not affiliated with the United States Postal Service, but I was just curious, as I am sure that I am not the first person this has happened to. Thank you in advance for your help. Your Customer service has been outstanding in the remarkably few instances I have had any issues come up.

    1. You can apply for a USPS investigation, but there is no guarantee they will figure out what happened. I would recommend contacting our wonderful Customer Service department, and they might be able to help you figure out what happened to your package.

  176. What happened to the 236 bottles? That’s one of the reasons why I shopped here. If its a cost issue I would pay a little more for the conveinience.

    1. We’ve revamped some of our processes, and have discontinued 236 mL bottles with higher quality/consistency in mind. We apologize for any inconvenience this may have caused, and thank you for your patience during this transitional period.

      1. Stay away from USA Blend awful after taste!! I keep trying to stay with MBV but no 555. no large bottles and this woeful mix making it very difficult.

        1. With our current specials, 15mL come in at $1.35$ which is close to the price of previous large bottles!
          Here how:
          1. Find your favorite 50% off flavors: https://goo.gl/GQNvUA
          2. Save an additional 20% with bulk pricing of 10+ of the same flavor
          3. Save an additional 10% with promo code VAPORFROMBAKER
          4. Free shipping with any purchase of $50 or more before taxes

          Happy Holidays from Mt Baker Vapor!

  177. What happened to my larger bottles of juice?? Have you discontinued them? if so why. You will be causing me to shope elsewhere

    1. As a response to a new era of regulation and our desire to keep our product consistent while keeping customer safety a high priority, MBV has moved to an automated process to meet the demands of the Federal Government, to keep our commitment to consistency and to ensure a safe product. Unfortunately, with the move to automation in an effort to meet our goals, MBV had to eliminate the 8oz option. However, we are currently looking into pricing options to relieve the pain of large bottle discontinuation. Stay tuned for big news!

  178. Hello I’m unsure why you’ve discontinued concentrate, I’ve tried Googling around without any hits, except one of the replies in this thread. Maybe it’s FDA or maybe you’re losing sales from DIY customers? I understand either way I suppose, I just figure I should let you know from the stance of an Australian customer that I’ll have to look elsewhere for juice, as DIY is the only affordable way to get good flavours with the massive expense on shipping.

    Its been good Mt Baker and if you ever start selling concentrate again I would likely switch back.

    1. To prepare for the premarket tobacco applications required by the new FDA Deeming Regulations, we reduced our SKU count to better accommodate the monetary necessities of submitting these applications. This involved the discontinuation of DIY flavoring. Should DIY materials ever return, we will be sure to send an official announcement to all former DIY customers.

  179. This is so sad…
    First, you eliminate the 236ml bottles. So, I’ve been forced to source my eLiquid elsewhere.
    Then, feeling a bit nostalgic for the old Mt. Baker Vapor, I suppose, I come back to buy some coils for my APV. Even though I didn’t have any eLiquid in my cart, I am confronted with the need to have my age verified. For the record, I’m 62 years old. To add insult to injury, your process to verify my age requires me to have a cell phone, which I am proud to the point of being boastful that I do not own.

    I am so sad to say, it looks like I’ll have to fare thee well, and adios.
    Can’t even buy coils, sheesh!

    1. Due to FDA deeming regulations we unfortunately have to require age verification for every order of vaping products, not just e liquid. We are working on a system that will allow customers to do age verification via email, but that is still in the works and not active, so a cell phone is still required. Thank you for being a long-time customer and keep an eye out for announcements regarding updates to age verification and pricing changes. We are working to get these fixed!

    1. Our automated manufacture process enables us to precision-batch our e liquids. Through extensive research and development, we determined that 236 mL bottles failed to meet our new standards for quality and consistency. This industry is dynamic, so stay tuned for future developments!

      1. Like many companies you have learned that larger bottles don’t make you as much money. I get it, but I don’t like it, and I will go back to the company where I bought from before. This is one of those times where “more is better”.

  180. Please, Please and PLEASE FIX CINNAMON ROLL!!! My girlfriend and I have been ordering cinnamon rolls from here for almost 3 years and with great satisfaction. We loved everything about it, it was the all day vape. But something has happened and it is now so terrible. The flavor is way off, personally I think it is steeping too long. This used to be the lightest amber color with hints of red. Now it ships as dark as motor oil and destroys coils. Not cool. When contactingredients support they said it was a bad lot. But comparing lot numbers on the last several orders showed they were all from different lots. Customers support was friendly but being friendly doesn’t correct an obvious QC issue. Please mt. Baker take action and fix this once beloved juice. Rick and Shea.

  181. I have in recent times encouraged a number of people to cut down their cigs and start vaping. Most have been heavy smokers and like the 555 with a 65/35 or 70/30 PG/VG mix.

    Therefore one or more of us were ordering the larger bottles which I know are no longer available nor is the higher PG mix. Our thoughts were to obtain a PG concentrate and mix up the 50/50 ratio.

    As everyone enjoyed the 555 we decided to order several 30ml bottles but when I went to do so this morning I cannot find the 555.

    Has this now been discontinued?

      1. Thanks Josh but what do we do in the meantime?

        Can anyone advise of another vendor with a 555 equivalent?

        The last thing I want is a couple of our guys falling off the wagon and getting back into the cigs 🙁

  182. Loved your company for a long time, but i will not be uploading a picture of me holding my ID in order to purchase juice. I’ve used the little age verification process before (and didn’t have to upload a picture). Seems like we should only have to verify our age once, if we are logged in to our account. My age hasn’t declined. It really sucks because this was my go to site to order.

    1. Around August 8th, when the FDA Deeming Rule went into effect. The FDA announcement in May made it clear that Mt Baker Vapor had to make some changes to adapt to the regulated business environment. Thank you for your patience during this transitional period.

  183. Will you be bringing the peanut butter juice back? It was the best peanut butter flavor I’ve found and sad to see its no longer available. 🙁

  184. Been trying to purchase juice for over a week. I’ve uploaded my ID picture several times and attempted checkout 10+ times. It always asks for me to repeat the process even after I’ve been “cleared”. I’m way past being patient about this. The system is broken.

    1. Our new automated process is not equipped to handle 236mL bottles. As of today, we’ve introduced a 20% discount on 10 or more bottles of the same e liquid! Keep your ear to the ground for more changes down the road!

  185. is it possible to still order unflavoured e-juice at 18 or 25mg Nic?
    I am trying to re-order it, but can’t spot it listed anywhere.

    If this is no longer available, then I need to locate another supplier, quickly!, as I am almost out of it.
    Could someone please point me to another supplier as an alternate source.

  186. can you have your database remember who has been age verified? i do not own a cell phone, so age verification every time i reorder has become a pain in the ass, requiring the presence of a third party with a cell phone.
    tim d.
    as long as i’m here, thanks for restarting the bulk discount.

        1. That is irregular. Your information should be stored in BlueCheck’s database after the first time. Have you contacted our Customer Service department? They are trained to troubleshoot these issues.

  187. MB,

    I know you don’t sell the unflavored anymore but could you steer a loyal member to a good company that does?

    1. I can’t recommend another business on our site, but I will say that vaping forums are a great resource for product information. Thanks for being a loyal customer all this time!

  188. I hate to say this but I can’t continue using This site for my juice. Ever sense you got rid of the 236ml bottles your prices aren’t affordable enough. When I can go over to anoth site and get a 500ml bottle for $50 why would I pay 26.25 plus shipping for 150ml of juice? Or 300 ml for 55.93 plus shipping?:( Unless you can provide a deal with the same amount of juice for the same price as before then I can’t justify the price changes:/ I loved this site and supported it. Told everyone to give it a chance but now I can’t do that. The reason I came here is gone. The great prices have been replaced with ok prices:/ have a good day. Let me know when you bring back a “bulk price” that matches the old one.

  189. Seriously I Have to supply the last 4 digits of my social security # to buy juice i’m buying juice for my e-cig not applying for a loan or credit card!! I havent purchased juice from you guys in a little while I guess someone else will get my business then!!!

    1. Federal law does not require photo ID verification for online retailers. 1140.16(c)(2)(i) and in paragraph (b)(2) of the deeming regulations stipulate that each retailer shall verify by means of photographic identification containing the bearer’s date of birth that no person purchasing the product is younger than 18 years of age. Mail order and “impersonal” modes of sale are exempt from this requirement, for now. With that in mind, this is the federal level and not the state level. California and Washington do require photo identification because their laws are more stringent. For a streamlined way to verify our customers are not minors, we implemented Blue Check nationwide to meet the eventual requirements of the Federal Government. As a leader in the industry and as responsible manufacturers, MBV has decided to get in front of future regulations in an attempt to keep our products out of the hands of minors.
      Help us fight FDA regulations by showing your support here:

  190. i just purchased a bunch of RY4 in bulk. 15 mil and 30 mil bottles. do i need to steep like before or am i good to go right out the package

  191. I purchased 2-3 day shipping and this was on 11/29/16 and the product hasn’t even left the supplier.. I don’t get it. still awaiting shipment.. I know it was a few extra dollars but still I should get what I paid for. anyone else have this issue?

  192. ok so i was buying Ruyan 4 with 70/30 mix, 18mg nic and 1 flavor shot.. i loved it… now i ordered 50/50 mix 18mg nic and no flavor..(because thats like my only choice). and im not too happy with it. doesnt have the same taste as before.. will you be bringing back any flavor shots and different mixes (70/30)

    1. We can’t make any guarantees about bringing back flavor shots and difference mixes. This industry is dynamic, though. Things change all the time. My advice would be to stay posted on our company via this blog and social media.

  193. I’m looking for a Kanger coil, .15 15-50 watt
    I tried the point .05 you have listed and did not work for me at all. I this an option?

  194. I am dissapointed that you stopped carrying your Pear flavor. It is so difficult to find a good Pear flavor, and yours was my favorite…now i am back to trying other companies for a good Pear vape juice.
    Any chance of bringing Pear back? If not, can you recommend someone who carries a Pear flavor similar to the one you used to carry?

    1. Sorry to hear that we no longer carry your flavor! Unfortunately, we have discontinued certain flavors that were not performing as well as we have hoped but we have teamed up with other third party suppliers to expand our selection. We have a Prickly Pear flavor and one of our Top Selling Flavors “Desert Rain” and “Brazillian Juice – Brazilian Pear” which has Juicy pear and red apples! Hope this helps!

  195. I guess it is time for me to leave your company. You have done away with many of my products that I use such as peanut butter, black clove, vanilla tabacco just to name a few. I will find another company. Oh well, anyway happy holidays to you all, see ya! Randy

    1. We are sorry to hear that you are unsatisfied with our product selection. Unfortunately, we have discontinued certain flavors that were not performing as well as we have hoped but we have teamed up with other third party suppliers to expand our selection. We do still have your Vanilla Tabacco!

  196. Im sorry but I have tried to make an order for the last hour. I’m 57 years old. I understand the age thing but this is just plain dumb. I realy do like your juice but its not worth the trouble with blue check.

    1. We will soon be making the process easier! Check back soon. Federal law does not require photo ID verification for online retailers. 1140.16(c)(2)(i) and in paragraph (b)(2) of the deeming regulations stipulate that each retailer shall verify by means of photographic identification containing the bearer’s date of birth that no person purchasing the product is younger than 18 years of age. Mail order and “impersonal” modes of sale are exempt from this requirement, for now. With that in mind, this is the federal level and not the state level. California and Washington do require photo identification because their laws are more stringent. For a streamlined way to verify our customers are not minors, we implemented Blue Check nationwide to meet the eventual requirements of the Federal Government. As a leader in the industry and as responsible manufacturers, MBV has decided to get in front of future regulations in an attempt to keep our products out of the hands of minors.
      Help us fight FDA regulations by showing your support here:
      https://www.r2bsmokefree.org/

  197. ok well i got an email stating forestberry fusion was on sale for 2.99 for 15 mil bottle but yet when i go to buy it is out of stock. along with 4 other flavors i tried to order in 15 mil sizes. whats the problem here? ran out of 15 mil bottles? any time frame when they will be back in stock?

    1. It looks like they are still in stock on my end depending on what blend you are looking for. Tomorrow ALL 15ml bottles of Mt Baker Vapor E-Juice will be marked down $1.88. I suggest waiting for this special to purchase! Save you some $$$

  198. I’ve been a customer for some time, but stopped buying when you stopped selling bulk menthol e-juice. Thought I would give you a try again and purchase some gear. But now you want me to verify my age? And with part of my SS#? I don’t have to do this at other sites, and i won’t here. You lost me. BTW, I’m 56.

    1. Federal law does not require photo ID verification for online retailers. 1140.16(c)(2)(i) and in paragraph (b)(2) of the deeming regulations stipulate that each retailer shall verify by means of photographic identification containing the bearer’s date of birth that no person purchasing the product is younger than 18 years of age. Mail order and “impersonal” modes of sale are exempt from this requirement, for now. With that in mind, this is the federal level and not the state level. California and Washington do require photo identification because their laws are more stringent. For a streamlined way to verify our customers are not minors, we implemented Blue Check nationwide to meet the eventual requirements of the Federal Government. As a leader in the industry and as responsible manufacturers, MBV has decided to get in front of future regulations in an attempt to keep our products out of the hands of minors.
      Help us fight FDA regulations by showing your support here:
      https://www.r2bsmokefree.org/

  199. ok well got another email stating 1.88 for 15 mil bottles..go to buy some and once again says out of stock on 6 different flavors i tried to order.. wtf is going on here??

  200. come on now this is nonsense at this point. i wanna order Ruyan 4 15 mil bottles already. been saying out of stock for weeks now.